Зигмунд

Marta Zyhmund
Lviv, Ukraine
Quality Control Engineer
Phone [open contact info](look above in the "contact info" section)
Email [open contact info](look above in the "contact info" section)
About me:
More than 2.5 years of hands-on experience in software quality control, actively contributing to multiple projects. A robust understanding of the complete Software Testing Life Cycle (STLC) and QC role in it, applying this expertise to test both web and mobile applications. Known for my sense of responsibility, diligence, persistence, and quick learning ability, I bring meticulous attention to detail.

Education:
• Coursera Google Course “Introduction to AI” – 2025

• SoftServe IT Academy QC Engineer courses – 2020
• Coursera Google Course “Maximize Productivity with AI” – 2025

• Lviv Ivan Franko National University, Faculty of Foreign Languages Master’s degree in English, Spanish languages, and world literature – 2006 - 2011

Languages:
Ukrainian – Native
English - Upper Intermediate
Spanish - Pre-Intermediate

Skills:

• Functional testing
• Regression testing
• Positive and negative testing
• Smoke testing
• Sanity testing
• Mobile testing

• Test Design Techniques
• Requirement Analysis
• Test Plan/ test case creation
• Bug detecting/ reporting/ tracking
• Cross browser testing
• Usability testing

Tools & Technologies:

• Jira
• Confluence
• Trello
• TestRail
• HTML
• Team City
• Split.io
• Pairwise tool
• SQL
• Postman
• Swagger
• PyCharm
• Figma
• Retrium

Experience:

SoftServe, Lviv
University Joint Program (UJP), Functional Manager – 2023 - 2024
UJP Internship prepares students for work at SoftServe as trainee engineers, combining university studies with practical experience.
My responsibilities: design solutions, documentation creation (roadmaps, guidelines, toolkits, handbooks), processes organization, analytics & research, results presentation, expert search. Taking part in students encouragement holding various lectures in Software Testing and taking part in master classes as an expert in Quality Control. Mentoring groups of students within promotion process.

SoftServe, Lviv
2020 – 2022
Quality Control Engineer:
Document Management System | QC | 2021 – 2022
A company that provides the practical tools necessary to organize and manage crucial documents and industry standards, maintaining compliance for organizations. It is a web-based tool that is integrated into the client’s existing platform.
My responsibilities: requirement analysis and clarification, estimation, reviewing and updating test cases
deploying branches on the dev environment, functional testing, localization testing, re-testing after fixing bugs, regression testing, performing Scrum master duties, driving retrospectives, rump-up newcomers.

Project Management Tool | QC | 2021
SoftServe l American Company
Enterprise Agile Planning platform that connects work to product, program, and portfolio management at scale.
My responsibilities: requirement analysis & clarification, task estimation, testing connectors between two applications, bug reporting, API testing, regression testing, and test data creation.

Mobile application | QC | 2020 – 2021
SoftServe l American Company
Cloud-based document application. Android app is designed for easy access to customers’ documents service using mobile devices. The main features of this app are navigation in the file structure, viewing documents, editing using 3rd party apps, sharing, storing documents offline, etc.
My responsibilities: testing application on both real devices and emulator, updating project documentation, estimation, test case creation, bug reporting, getting log files from Android device, communication with support teams.

E-commerce| BA / QC | 2020
SoftServe l Social Project | Horondy Brand
Online shop specializing in the craft production of backpacks, bags, and wallets.
Responsibilities: Gathering requirements, creating user stories and test cases, conducting functional testing, and reporting bugs.