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Seyi

Client manager

City of residence:
Odesa
Ready to work:
Remote

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SEYI KHAIRAT SHITTU
Customer Support Representative & Sales
[open contact info](look above in the "contact info" section) ​ Kwara, Nigeria

PROFILE SKILLS

• Results-driven Customer Support Representative with proven Strategic Planning
expertise in customer relations & sales, within fast-paced corporate
environments. Effective Communication
• Adept at reducing response times by 30% and leading initiatives that
boost customer satisfaction by over 30%.
Team Management
• Brings a unique blend of relationship-building, solution-focused
selling, and organizational excellence to support business growth and
retention. Client Relationship Management

Seeking to leverage these strengths in customer-focused or sales roles.
CRM Software

Sales Training and development
EDUCATION
Relationship Building Customer Focus
B.A. Linguistics.
University of Ilorin Problem Solving Product Knowledge
09/2017 - 09/2021 Kwara state, Nigeria
Sales Strategies

Master of Public Administration.
University of Ilorin
2024 - 2026 Kwara State, Nigeria
KEY ACHIEVEMENTS

​ Customer Response Efficiency
Managed customer inquiries, reducing response
EXPERIENCE
time by 30% during peak periods.

Administrative Officer
Kwara State Water Corporation 2025 - Present Kwara, Nigeria
​ Team Leadership Success
Successfully led a team project that improved
customer satisfaction scores by more than 30%.
Data Entry
Kwara State Residents Registration Agency 2024 - 10/2025
Kwara, Nigeria
Agency in charge of the digital initiative, capturing biometric and personal
​ Building Strong Customer Relationships
data to issue a unique State Security Identification (SSID) to the residents Developing and maintaining long-term
of Kwara State. relationships with clients, resulting in repeat
business and referrals.

Assistant manager
​ Product Knowledge and Demonstration
Icicles 2018 - 2023 Abuja Nigeria
Demonstrated expertise on company products,
Provide clients with quality cocktails, mocktails and bar services tailored
leading to major upsell increase.
to their tastes.
• Call & Chat Support
• Maintained relationships with vendors while also creating new
relationships with potential clients. ​ Closing Deals
Closing Deals: Successfully negotiating and
closing sales deals, meeting or exceeding
revenue targets.

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