Contact information

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Work experience

International Artists Manager, Music Editor

from 03.2019 to now (7 years)
Minatrix.FM, Одеса (ЗМІ, медіа)

- Coordinated communication and relationships with international electronic music artists, managing submissions, contracts, and collaboration for the online radio platform.
- Acted as music editor, curating electronic music content, reviewing tracks for quality, style, and audience fit.
- Managed music releases and programming, preparing playlists and editorial content for online broadcasting.
- Ensured smooth coordination between artists, production, and the platform, improving workflow and content quality.

Certification manager

from 07.2017 to now (8 years 9 months)
Infomir, Одеса (IT)

- Monitoring and analysing regulatory and legislative changes related to product conformity assessment and certification requirements in target markets, ensuring company compliance with international regulations.
- Managing end-to-end product certification processes for multiple international markets, including Ukraine, the European Union, the United States, and South America.
- Coordinating certification activities with accredited certification bodies, notified bodies, and testing laboratories, including planning and supervision of product testing and conformity assessment procedures.
- Developing and maintaining internal certification and compliance procedures, as well as other methodological documentation supporting regulatory activities.
- Maintaining the electronic registry of certificates, test reports, and declarations of conformity, ensuring accuracy, traceability, and proper document lifecycle management.
- Managing documentation storage and record-keeping in accordance with regulatory requirements and internal policies.
- Providing regulatory and certification guidance during new product development, including review of product documentation such as user manuals, labels, and technical descriptions to ensure compliance with applicable standards and directives.
- Coordinating internal processes related to certification activities, including contract approvals, documentation flow between departments, and financial documentation through 1C Enterprise.
- Organising and supervising international certification testing programs, ensuring compliance with regulatory and technical standards across multiple jurisdictions.

Audit & Compliance Leadership

- Leading preparation for external certification and regulatory audits, including audits conducted under the Measuring Instruments Directive (MID) Module D for electricity meters and water meters.
- Managing and maintaining the Quality Management System documentation in accordance with ISO 9001, ensuring the availability of procedures, records, and supporting evidence required for certification and regulatory audits.
- Acting as the primary company representative and key point of contact during external audits, presenting compliance documentation, explaining internal processes, and demonstrating conformity of manufacturing and quality systems to auditors.
- Coordinating cross-departmental audit preparation activities to ensure readiness of production processes, documentation, and quality management procedures.
- Serving as the main interface between the company and certification authorities / notified bodies, managing communication throughout the audit process.
- Supporting the successful completion of audits by ensuring full compliance with regulatory requirements for measuring instruments and international quality standards.

Sales Manager

from 09.2015 to 11.2016 (1 year 3 months)
Internet-shop, Одеса (Роздрібна торгівля)

- Managed end-to-end sales processes for the online retail store, serving over 150 active clients and processing up to 200 orders per month.
- Increased monthly sales revenue by 20% through targeted customer engagement and follow-up strategies.
- Developed and maintained relationships with new and existing clients, achieving a customer retention rate of 85%.
- Coordinated online sales channels and optimized product presentation, resulting in a 15% improvement in conversion rates.
- Prepared detailed sales reports and performance metrics, analyzing trends to support strategic decision-making.
- Assisted in planning and executing promotional campaigns, boosting product visibility and generating a 10% increase in seasonal sales.
- Provided personalized product consultation and support, ensuring high customer satisfaction and positive reviews.

English/Chinese Tutor

from 09.2015 to 04.2025 (9 years 8 months)
English/Chinese Tutor, Одеса (Освіта, наука)

- Provided individual and group language instruction in English (8+ years), Chinese (4+ years), and Russian as a Foreign Language (2+ years), tailoring lessons to students’ levels, goals, and learning styles.
- Developed custom curricula and learning materials for all languages to improve student engagement and learning outcomes.
- Successfully prepared students for language proficiency exams (e.g., IELTS, HSK), increasing average student scores by 10–20%.
- Conducted lessons in both online and in-person formats, managing schedules and lesson plans for 20+ active students annually.
- Applied interactive teaching methods, multimedia tools, and immersion techniques to enhance comprehension and retention.
- Monitored progress, provided feedback, and adjusted teaching strategies to achieve consistent language skill improvement across multiple languages.

Author, copywriter

from 09.2008 to now (17 years 7 months)
Privat Company, Дистанційно (Освіта, наука)

- Provide academic writing and content development services, including coursework, theses, and master’s projects, tailored to client requirements and academic standards.
- Conduct research, data analysis, and literature review to ensure high-quality, original, and well-structured content.
- Deliver customized written materials for students and educational institutions, adhering to formatting guidelines and deadlines.
- Develop educational content and academic materials that enhance understanding and learning outcomes.
- Maintain strict confidentiality and compliance with academic integrity standards in all projects.
- Collaborate with clients to clarify requirements, provide feedback, and ensure high satisfaction with final deliverables.

Education

South Ukrainian National Pedagogical University named after K.D. Ushinsky

Oral and written translation (English, 汉语), Одеса
Higher, from 2014 to 2019 (5 years)

Master

Odessa Trade and Economic Institute of Kyiv National Trade and Economic University

Finance and Credit, Одесса
Higher, from 2012 to 2013 (1 year)

Master

Odessa Trade and Economic Institute of Kyiv National Trade and Economic University

Accounting and Auditing, Одесса
Higher, from 2008 to 2012 (4 years)

Bachelor

Additional education and certificates

English courses IMOIA APN of Ukraine

2003-2007

Knowledge and skills

• MS Office
• Internet User
• 1C
• Confidence
• Project management
• Skills of written and consecutive translations
• Business correspondence and communication skills
• Skills to work with a large document flow and information
• Знання іноземних мов
• Переговори та переконання
• Дослідницькі навички
• Ведення переговорів з постачальниками
• Інвентаризація
• Уміння аналізувати

Language proficiencies

• Chinese — average
• French — beginner
• Ukrainian — advanced
• English — advanced
• German — beginner

References

Victor PROG

Victor PROG

CEO, Minatrix.FM

Additional information

Driver's license, category B