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Данило

Рекрутер

Considering positions:
Рекрутер, менеджер з продажу, оператор контакт-центру, сервіс-менеджер, акаунт-менеджер, менеджер з розвитку, адміністратор, координатор, викладач англійської 
Age:
19 years
City of residence:
Bila Tserkva
Ready to work:
Remote

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Danylo Lotsko

Ukraine/Georgia | Remote
English — B2/C1 | Ukrainian — Native | Russian — Native | Polish — B2
PROFESSIONAL SUMMARY
Customer-focused professional with practical experience in English-speaking customer communication, sales and CRM workflows. Completed full Sales Manager training with practical work on cold calls, lead qualification, customer needs discovery, product presentation, objection handling and follow-ups.
Comfortable communicating with English-speaking customers by phone and in writing. Experienced in working with international recruitment processes and English-language interviews with companies including TELUS Digital, Concentrix and Teleperformance.
PRACTICAL SALES EXPERIENCE
Sales Manager — Practical Experience
2026 | Remote
• Communicated with potential customers in English by phone.
• Worked with CRM and telephony systems.
• Contacted cold leads and presented products and services.
• Identified customer needs and qualified leads.
• Handled objections and customer questions.
• Used follow-ups through calls, SMS, email and social media.
• Recorded customer interactions and results in CRM.
• Worked according to sales scripts and KPIs.
• Completed practical sales simulations and a final assessment with a team leader.
INTERNATIONAL CUSTOMER EXPERIENCE
• Regular communication with English-speaking friends about different situations.
• Participated in recruitment processes and interviews with international companies including TELUS Digital, Concentrix and Teleperformance.
• Completed English-language interviews and practical tasks.
• Comfortable communicating with customers, recruiters and colleagues in English.
SKILLS
CRM · Telephony · Customer Communication · Cold Calling · Lead Qualification · Sales · Objection Handling · Follow-ups · Customer Support · English Communication · Email & Chat Support · KPI-based Work
LANGUAGES
Ukrainian — Native
Russian — Native
English —B2-C1
Polish — C1
ADDITIONAL INFORMATION
• Remote work experience
• Comfortable working with international customers
• Fast learner
• Comfortable with CRM and new software
• Available for full-time work

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