Contact information

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Work experience

Sales associate

from 05.2019 to now (4 years 11 months)
Starboard Retail services/Celebrity cruises, Florida (Retail)

Представлення та продаж клієнтам продукції наявної в магазині, робота як в команді так і поодиноко,доставка продукції до складу та розставлення в магазині.
Робота в інтернаціональній компанії, підвищення на посаду продавця ювелірного бутіку.

Education

Рівненський коледж економіки та бізнесу

Організація обслуговування в готелях та туристичних комплексах, Рівне
Specialized secondary, from 2009 to 2012 (2 years 4 months)

Language proficiencies

• English — advanced
• Russian — fluent

Additional information

Victoriia Tkachuk

Address: Stepana Bandery street,60 A
33023 Rivne,Ukraine
Telephone Number:[open contact info](look above in the "contact info" section)
Best time of day to contact: anytime
E-mail:[open contact info](look above in the "contact info" section)
Date of Birth:23.10.1988
Place of Birth: Rivne,Ukraine
Gender: woman
Country of Citizenship: Ukraine
Country of Residence: Ukraine

Objective:
Work on a speciality , improvement of skills, new acquaintances
Education :
Institution Name: Rivne college of economy and business
Institution start date: 2006
Graduation/Expected graduation date: 2009
Field of Study: organization of service in hotels and tourist complexes
Classes Taken at School/University : business courses of English
Experience :

Company Name: Hotel Tourist Location: Rivne(Ukraine)
Duration: 1 year
Duties waiter and administrator
Tasks/Responsibilities:
taking drink orders, offering appetizers, taking orders
delivering orders correctly and quickly, offering dessert/coffee, delivering check, processing payment keeping the restaurant clean , the reception and registration of guest, monitoring of the guest requests fulfillment, informing of the other hotel services about arriving and departing guests.

Company Name: Hotel –Restaurant Thyssen House Location: Crimea
Duration: 1 year
Receptionist
Tasks/Responsibilities:
answer visitor’s inquiries about the hotel, direct visitors to appropriate contacts, sort mail, answer incoming calls, and arrange appointments for guests to meet with the hotel and restaurant staff.

Company Name: Hotel complex Ajvengo Location: Rivne (Ukraine)
Duration : 2 years
Administrator
Tasks/Responsibilities:
Provide 5* service to the guests, manage and coordinate team from 6 person, provision food& beverages.

Company name: Oceania Cruises line Location: American company, works all around the world
Duration: 3 years
Waitress
Tasks/Responsibilities:
• Greet guests and accompany them to their tables
• Present menu and respond any questions regarding menu items
• Serve food and beverages
• Check regularly with guests to make sure that they are enjoying their meals
• Take necessary action to resolve any complaints
• Prepare and serve specialty dishes at tables
• Take dishes and glasses away from tables and counters
• Stock service areas with supplies; coffee, food, tableware, and linens

Skills/Qualifications:
Languages & Level: English Upper-Intermediate, Russian fluent, Ukrainian fluent
Computer Skills: MS Office, Internet

Special Awards/Honors/Certifications: Deed from contest of English(10 form),medal from international child's center ARTEK, certificate of computer operator and waiter, knowledge of standard operating procedures of hotels,restaurants and resorts.

Hospitality skills:
• Demonstrated ability to greet the guests , present menus, make suggestions and reply questions
• Hands-on experience in taking orders and relaying to kitchen and bar staff
• Proven record of preparing and serving specialty foods at tables
• Able to assist guests in menu selection, and provide accurate and detailed information.