Лариса
Customer support representative, Dispatcher
- Employment type:
- part-time
- Age:
- 30 years
- City of residence:
- Odesa
- Ready to work:
- Remote
Contact information
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Work experience
Personal Assistant
from 03.2025 to now
(1 year)
Unnamed, Дистанційно (Приватні особи)
•Video editing for social media content, including occasional use of AI tools
•Scheduling and publishing posts across multiple social media platforms
•Client communication and correspondence
•Course setup and management, including uploading video lessons to the website
•Issuing certificates of completion to students
•Creating product and informational documents in PDF format
•Conducting online research based on requests
•Handling a wide range of administrative and ad-hoc tasks
Dispatcher
from 07.2023 to 05.2025
(1 year 11 months)
Unnamed, Одеса (Транспорт, логістика)
•Coordinated daily communication with drivers to provide clear instructions, route updates, and real-time support, ensuring smooth operations and on-time deliveries.
•Sourced and secured loads based on truck specifications, availability, and route efficiency, optimizing utilization and profitability.
•Managed order processing through freight brokers, including rate confirmations, documentation review, and compliance with shipment requirements.
•Monitored shipments from pickup to final delivery, proactively tracking progress and resolving delays to maintain service reliability.
•Prepared and submitted all required documentation for invoicing and payment processing, ensuring accuracy and timely submission.
•Acted as the main point of contact for issue resolution during transit, including breakdowns, route changes, and unexpected operational challenges, coordinating solutions quickly and efficiently.
Dispatcher
from 01.2021 to 02.2023
(2 years 2 months)
Unnamed, Миколаїв (Транспорт, логістика)
Sales representative
from 05.2020 to 01.2021
(9 months)
Candor Global Services, Николаев (IT)
Диспетчер - логист
from 05.2018 to 01.2020
(1 year 9 months)
American Trans Freight, Миколаїв (Транспорт, логистика)
Customer service
from 04.2016 to 05.2018
(2 years 2 months)
CamoIT, Николаев (Николаевская обл.) (IT)
Education
ЧГУ им. Петра Могилы
Иностранной филологии, переводчик, Николаев
Unfinished higher, from 2012 to 2015 (3 years)
Additional education and certificates
Курсы иностранных языков "Магистр"
с 2004 по 2009
Digital drawing beginning course
2023, 4 місяці
Certificate
Knowledge and skills
- Adobe Photoshop
- Procreate
- MS Excel
Language proficiencies
- English — advanced
- Ukrainian — fluent
Additional information
Я — відповідальна, комунікабельна та організована людина з досвідом роботи у сфері логістики. Швидко навчаюся, вмію ефективно планувати та координувати процеси, працювати в багатозадачному режимі та знаходити оптимальні рішення навіть у складних ситуаціях.
Мій досвід у логістиці навчив мене аналітичному мисленню, уважності до деталей та вмінню працювати в команді. Легко знаходжу спільну мову з людьми та підтримую позитивну атмосферу. Обожнюю музику, мистецтво та подорожі — це надихає мене на нові ідеї та допомагає знаходити нестандартні підходи до будь-яких завдань.
Відкрита до цікавих проєктів і можливостей, де зможу застосувати свої навички, розвиватися та робити внесок у спільний успіх.
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