Султан

Contact information

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Work experience

Systems Analyst/Engineer, Technical Service Manager

from 04.2022 to now (2 years)
Seabak LLC Outsource IT Management, Другие страны (IT)

Main responsibilities:
- Analyze of System requirements;
- Analyze of Business requirements;
- Pre-Sales Engineering (Assessing satisfied and unmet customer needs and providing the best solution. Evaluation of functional and technical requirements associated with integration projects. Evaluation of the technical feasibility and economic feasibility of solutions offered to customers);
- Decisions on how to implement requirements;
- Implementation of ICT solutions for clients;
- Design and Deployment of the environment (digital ecosystem);
- Physical servers and Cloud technologies (HP, Dell, VMware, Microsoft Azure, Microsoft Office 365. Deploy, Implementation and Administration according to business and system requirements);
- Windows/Linux/Unix OS (Deploy, Implementation and Administration features according to business and system requirements, Automation of processes, Backup Management, Patch Management, Repository Updating);
- Release Management (Planning, Designing, Scheduling, Controlling and Deploying software releases on Test and Production environments);
- Client Relationship Management, Team Leadership, Tasks Delegation and Service Quality Management using ITSM methodology;
- Writing instructions for Helpdesk Technicians, System Administrators, End-users and other employees;
- Reporting.

Outstaffed by:
- UNDP (Azerbaijan)
- UNFPA (Azerbaijan)
- American Chamber of Commerce (Azerbaijan)
- Dentons LLC (Azerbaijan)
- Chirag Plaza Hotel & Business Center (Azerbaijan)

Systems Engineer, DevSecOps Engineer, Support Engineer L2/L3

from 08.2017 to 10.2019 (2 years 2 months)
Areon Consulting, Киев (Консалтинг, бухгалтерия, аудит)

Main responsibilities:
- Analyze of System requirements;
- Analyze of Business requirements;
- Decisions about how to implement the requirements;
- Design, Deployment and Management of the environment (Digital ecosystems);
- Cloud Technologies (VMware, Oracle Cloud, AWS. Deploy, Implementation and Administration according to business and system requirements, Automation of processes, Backup Management);
- Windows/Linux/Unix OS (Deploy, Implementation and Administration features according to business and system requirements, Automation of Processes, Backup Management, Patch Management, Repository Updating);
- Release Management (Planning, Designing, Scheduling, Controlling and Deploying software releases on Dev, Test and Production environments);
- Oracle Siebel (Deploy, Implementation and Administration features according to business and system requirements, Automation of Processes, Backup Management, Patch Management, Repository Updating. Working with ODBC, Siebel Tools, Web Tools, Web Client, Workflows, eScript, JS, HTML, Manifest Files, Manifest Administration);
- Oracle Business Intelligence (Deploy, Implementation and Administration features according to business and system requirements, Automation of Processes, Backup Management, Patch Management, Repository Updating. Working with ODBC, OBI Tools, Data Visualization, Web Tools);
- Oracle Database (Deploy, Implementation and Administration features according to business and system requirements. Working with ODBC, PL/SQL Developer: Modifies/Creates triggers, procedures, functions, packages. Automation of processes, Backup Management, Patch Management);
- Writing instructions and Technical support for Business Consultants, Developers, QA Specialists and other Systems Engineers;
- Reporting.

Outstaffed by:
- Alfabank (Ukraine)
- Agromat LLC (Ukraine)
- KoneCranes (Finland)

Information Systems Director, Systems Engineer

from 02.2016 to 04.2017 (1 year 2 months)
Rixos Hotels, Губа (Гостинично-ресторанный бизнес)

Main responsibilities:
ICT department Management;
Server Administration (Microsoft Server 2003, Microsoft Server 2008, Microsoft Exchange 2010);
Firewall Administration (Cyberoam, Kerio Control);
Application Administration (Micros Fidelio, Micros 9700, MC, Suprema Biostar Biometric System, Sun Systems, 1C);
Local and Wireless Network Administration (HP, Cisco);
Ensuring that the network infrastructure is up and running;
Analyzing system logs and identifying potential issues with computer systems;
Introducing and integrating new technologies into existing data center environments;
Performing routine audits of systems and software;
System performance tuning;
Performing backups and automatization;
Applying operating system updates, patches, and configuration changes;
Installing and configuring new hardware and software;
Responsibility for security, documenting the configuration of the system;

Owner, Systems Analyst/Engineer

from 02.2009 to now (15 years 2 months)
HelpDesk.az by YDA, Баку (IT)

HelpDesk.az by YDA is my personal small business - providing digital services for startup, small and middle businesses.

Main responsibilities:
- Online business management (Accounting, Profit and Loss, Time Management, Human Resources);
- Implementation of ICT solutions (Systems/Business Analysis, Systems Engineering, DevSecOps Engineering, Web/Native/Mobile Applications Development & Quality Assurance, Multimedia & Branding, 24/7 Support) for clients;
- Analyze of System requirements;
- Analyze of Business requirements;
- Pre-Sales Engineering (Assessing satisfied and unmet customer needs and providing the best solution. Evaluation of functional and technical requirements associated with integration projects. Evaluation of the technical feasibility and economic feasibility of solutions offered to customers);
- Design, Development and Maintenance of the ICT Projects;
- Design and Deployment of the environment (Digital ecosystem);
- Decisions on how to implement requirements;
- Delegation of work to developers, QA specialists, designers, devsecops engineers, network engineers, system engineers, helpdesk specialists;
- Checking the quality of work performed and implemented solutions;

Chief Information Officer, Systems Engineer

from 02.2009 to 10.2015 (6 years 8 months)
Golden Coast Hotel Baku, Баку (Гостинично-ресторанный бизнес)

Main responsibilities:
- ICT Department Management;
- Server Management (Microsoft Server 2003: DC, DHCP, DNS, File Server. Fedora Mail Server);
- Firewall Management (Kerio Control);
- Application Management (UCS Shelter, UCS R-Keeper, UCS Store House);
- Wired and Wireless Network Management (D-Link, Cisco);
- Ensuring that the network infrastructure is up and running;
- Analyzing system logs and identifying potential issues with computer systems;
- Introducing and integrating new technologies into existing data center environments;
- Performing routine audits of systems and software;
- System performance tuning;
- Performing backups and automatization;
- Applying operating system updates, patches, and configuration changes;
- Installing and configuring new hardware and software;
- Responsibility for security, documenting the configuration of the system.

Systems Administrator, Helpdesk Technician L1/L2

from 06.2008 to 02.2009 (8 months)
Seabak LLC Outsource IT Management, Баку (IT)

Main responsibilities:
- Respond to customer issues via phone, email and onsite;
- Provide customer assistance;
- Completion of tasks set by the supervisor;
- Install, make changes, and repair computer hardware and software;
- Follow-up with customers to ensure issues are resolved;
- Communicate effectively with customers to provide personalized support;
- Provide training for other staff members for troubleshooting support;
- Server Management (Microsoft Server 2003: DC, DHCP, DNS, File Server, Mail Server);
- Wired and Wireless Network Management;
- Firewall Management (IPcop, Kerio Control);
- Ensuring that the network infrastructure is up and running;
- Analyzing system logs and identifying potential issues with computer systems;
- Introducing and integrating new technologies into existing data center environments;
- Performing routine audits of systems and software;
- Applying operating system updates, patches, and configuration changes;
- Performing backups and automatization;
- System and network performance tuning.
- Reporting.

Systems Administrator, IT Security Engineer

from 12.2007 to 06.2008 (6 months)
Azerbaijan state academic drama theatre, Баку (Шоу-бизнес, искусство, культура)

- Servers Management (Microsoft Server 2003: DC, DHCP, DNS, File Server, Mail Server);
- Wired and Wireless Network Management;
- Firewall Management (Kerio Control);
- Ensuring that the network infrastructure is up and running;
- Analyzing system logs and identifying potential issues with computer systems;
- Introducing and integrating new technologies into existing data center environments;
- Performing routine audits of systems and software;
- Applying operating system updates, patches, and configuration changes;
- Performing backups and automatization;
- System, security and network performance tuning;
- Applying operating system security updates, patches, and configuration changes;
- Installing and configuring new hardware and software;
- Responsibility for security, documenting the configuration of the system;
- Protection of system and data;
- Restoration of system and data.

Helpdesk Team Lead, Helpdesk Technician L1/L2

from 07.2007 to 12.2007 (5 months)
The Matrix Digital Technologies, Баку (IT)

Main responsibilities:
- Team leading and client relation management;
- Assembling computers, installing and configuring the OS and the necessary software;
- Installing and configuring office equipment’s (Printers, Scanners);
- Wired and Wireless Network Management;
- Servers Management (Microsoft Server 2003: DC, DHCP, DNS, File Server, Mail Server);
- System, files and database protection;
- Performing backups and automatization;
- Restoration of system, files and database.

Multimedia Specialist, Software/Hardware Tester

from 06.2006 to 07.2007 (1 year 1 month)
The Matrix Digital Technologies, Баку (IT)

Main responsibilities:
- Multimedia products production;
- Capture from VHS and DV CAM on a computer;
- Convert video formats without loss of quality;
- Video editing and working with multimedia programs (Adobe Premiere, Ulead Video Studio, Nero Vision, Clone DVD, DVD2One);
- DVD menu design and disc burning;
- Graphic design. Preparing poster designs for CD/DVD. (Adobe Photoshop, Corel Draw);
- Software testing (Checking for performance, the ability to install on a computer, errors);
- Hardware testing (Video cards, DVD-RW, printers, scanners, TV tuners and capture cards);
- Reporting.

Education

National Academy of Public Administration under the President of Ukraine

Public management, National Security Information Policy, Киев
Higher, from 2019 to 2020 (1 year)

Incomplete Master's Degree

Ukraine State University of Telecommunications

Cybersecurity, Information Security Management, Киев
Higher, from 2017 to 2019 (2 years)

Master's Degree (Red)

Azerbaijan State Oil and Industrial University

Manufacturing Processes Automation, Aviation Devices and Information Measurements and Computing Systems, Баку
Higher, from 2004 to 2008 (4 years)

Bachelor's degree

Additional education and certificates

Helpdesk Technician | Seabak

25.10.2013

System Administrator | Seabak

07.02.2014

Network Administrator | Seabak

14.03.2014

Tenable Network Security Auditor | BAKOTECH

2016

Web servers and Web services | QA Light

2018

Unix and Networks | QA Light

2018

DevOps | ITEA

2018

Introduction to IT & Cybersecurity | Cybrary

2023
Certificate

Linux Fundamentals for Security Practitioners | Cybrary

2023
Certificate

Microsoft 365 Fundamentals (MS-900) | Cybrary

2023
Certificate

Security, Compliance, and Identity Fundamentals - Describe the concepts of security, compliance, and identity | Microsoft

2023
Certificate

Stay current with Windows devices and Microsoft 365 Apps | Microsoft

2023
Certificate

MD-102 Explore endpoint management | Microsoft

2023
Certificate

MS-900 Microsoft 365 Fundamentals - Describe Microsoft 365 pricing, licensing, and support | Microsoft

2023
Certificate

Microsoft Azure Fundamentals - Describe cloud concepts | Microsoft

2023
Certificate

Microsoft 365 Fundamentals - Describe Microsoft 365 core services and concepts | Microsoft

2023
Certificate

Knowledge and skills

Language proficiencies

• Russian — fluent
• English — average
• Ukrainian — average
• Turkish — fluent

Additional information

My name is Sultan Yusifzada, I have over 20 years of experience in the IT sector. I love technology, learning new things, reading books, traveling, sports, music, riding a horse, sea, mountains, drive, eating deliciously cooked food.

To get in touch, you can contact by email or WhatsApp/Telegram [open contact info](look above in the "contact info" section)

Additional Information:
- Hardworking and responsible.
- Punctual, tactful and disciplined.
- Ability to work with people of various nationalities, religions and cultural backgrounds.
- Active stand-in life.
- Stress-resistant.
- High-motivated.
- Able to set an objective and achieve results.
- Communicative.
- Ability to convince people.
- Having good oratorical skills.
- Quick to learn.
- Full of strength, energy and passion.
- Driver class: B
- Sport category: First (Judo)

My IT Skills:
Windows Servers Management: Windows Server 2003, 2008, 2012, 2016, 2019, 2022 (IIS, Active directory, Domain Controller, DNS, DHCP, Terminal server, Application server, Print server, Global Group policy and etc.)
Linux Management: Oracle Linux, Red Hat, Free BSD, Cent OS, Alma Linux, Debian (Security, apache, ngnix, mysql, ssh)
Cloud Solutions: AWS, MS Azure, Contabo Cloud, Google (GCP)
Database Management: Oracle DB, MySQL, PostgreSQL, MS SQL
Network Management: HP, Aruba, Cisco: TCP, IP, HTTP, FTP, NNTP, VPN, LAN, VLAN, WLAN, WAN and etc.
DevOps Management: Git, Docker, Terraforms, Ansible, Jenkins, Zabbix
Firewalls Management: Cyberoam, Fortinet, Juniper, Cisco, Kerio Control, ISA server and etc.
Web Development: Frontend (HTML, CSS, JS, jQuery, Bootstrap), CMS (WordPress, OpenCart, Joomla).
Application Management: Oracle Siebel CRM, Oracle Business Intelligence, Sun Systems, 1C, Fidelio (Opera), Micros 9700, MC, R-Keeper, Shelter and etc.
Virtualization Technology: Hyper-V, VMware, Citrix and etc.
Mail Servers Management: MS Office 365, Exchange Server, Fedora, Kerio and etc.
Helpdesk Skills: Windows 2000/NT/XP/Vista/W7/W8/W10/W11, Office 2003/2007/2010/2013/2016/2019/2021, Adobe Acrobat, Fine reader, Nero, Printers, Scanners, Faxes etc. Installing, Configuring, Maintenance, Troubleshooting, fixing.
System and Data Recovery Tools: Acronis True Image, Acronis Disk Director, Norton Ghost, Hiren BOOT, Paragon, Partition Magic;
Data Backup Tools: Microsoft Robocopy, Symantec Backup, Acronis Backup;
Graphic Software’s: Adobe Photoshop, Adobe Illustrator, Corel Draw;
Video & Sound Editing Software’s: Adobe Premier, Vision, Sony Vegas, Sound Force and etc.
Surveillance Systems: Geovision, Hikvision, Dahua etc. Installing, Configuring, Maintenance.