Contact information

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Work experience

Customer support manager Hebrew

from 10.2018 to now (6 years 10 months)
Mekif Internet services, Київ (Finance, banking, and insurance)

Hebrew support manager

from 04.2017 to 09.2019 (2 years 5 months)
Meest Group, Київ (Transportation and logistics)

Senior Office Manager

from 05.2016 to 01.2017 (8 months)
Ticketim, Киев (Tourism)

Language expert of Hebrew

from 04.2014 to 09.2015 (1 year 5 months)
Samsung R&D Institute, Киев (IT)

Proofreader of Hebrew.

Personal Assistant and Coordinator of educational project

from 09.2011 to 09.2013 (2 years)
The Jewish Agency for Israel, Киев (Non-profit and charitable organizations)

Development and support of educational project "Heftsiba"
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Organized all new hire, security and temporary paperwork.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.

Education

International Solomon University

Social sciences, Киев
Higher, from 2004 to 2008 (3 years 11 months)

Interregional Academy of Personnel Management

Law, Киев
Specialized secondary, from 2001 to 2004 (2 years 11 months)

Knowledge and skills

• PC User

Language proficiencies

• Ukrainian — fluent
• Russian — fluent
• English — average
• Hebrew — fluent

Additional information

Administrative support specialist
Excellent communication skills
Results-oriented
Articulate and well-spoken
Excellent planner and coordinator
Critical thinker
Customer service-oriented
Accurate and detailed
Advanced PC user (Word, Excel, PowerPoint, Internet, Outlook)