Михайло

Contact information

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Work experience

Owner

from 01.2018 to now (6 years 3 months)
District, Київ (Роздрібна торгівля)

I was the owner of an online store with extensive experience in organizing and managing the production of goods for online sale, specializing in printing. My career includes successful management of all aspects of the business, from product development and purchasing to marketing and team management.
Product development and management:

Developed and implemented a product development strategy that resulted in a 20% increase in product mix. This increase in product diversity has significantly increased our customer base and revenue.

Production management:

Organized and optimized production processes, which resulted in a 15% reduction in the cost of producing goods and improved product quality.

Team management:

Led a team of more than 10 people, including procurement, production, marketing and logistics managers. Ensured a high level of motivation and professional development of employees.
Procurement optimization:
Implemented strategic changes in the procurement process, which led to a 15% reduction in procurement costs while maintaining high quality goods.

Supplier management:

Established long-term relationships with key suppliers, ensuring stable and reliable supply of goods.

Inventory and stock management:

Developed an inventory management system that reduced the cost of storing goods and increased the efficiency of warehouse operations.

Skills:

Production operations management
Team management and leadership
Procurement and supply chain
Marketing and promotion
Data analysis and decision making
Process optimization
Additional information:

Successful experience in implementing automated warehouse and production management systems.

High skills in Microsoft Office programs, ERP systems and data analysis tools.

Head of IT support division

from 07.2015 to 01.2018 (2 years 6 months)
StarLightMedia Group, Киев (ЗМІ, медіа)

Management and development of the IT structure: Responsible for the strategic development and management of the company's IT structure, ensuring that it meets the business needs and growth of the company.

Launching new services and products: Managed the process of launching and implementing new information technologies and services, which contributed to improving the company's operational efficiency and competitiveness.

Budgeting of the IT department: I was responsible for budgeting and controlling the IT department, ensuring efficient allocation of resources and achievement of goals.

Support and development of databases and systems: Ensured the reliable and efficient operation of databases, reporting systems and electronic document management, contributing to the optimization of the company's business processes.

Technical support: Ensured the reliable operation of the company's information and telephone network, as well as office equipment, including printers, faxes and copiers. Provided technical support for local users and workstations.
Organizing the work of the IT structure: Developed and implemented effective processes and procedures for the company's IT structure, ensuring its efficient operation.

Development and implementation of a cost minimization project: Developed and successfully implemented a project to minimize costs in the IT department, which led to cost reduction and optimization of business processes.

Managing contractual relations: Organized and managed the company's contractual relations with office equipment suppliers and service contractors, ensuring reliable cooperation and quality service.

IT development strategy: Participated in the development and implementation of the IT development strategy, identifying priority areas of development and innovative solutions to improve production processes and increase the company's competitiveness.

Head support team

from 05.2011 to 07.2015 (4 years 2 months)
STB, Киев (ЗМІ, медіа)

Management of technical staff: Managed a team providing support for the entire TV channel, including more than 2000 users. Effectively distributed tasks, motivated employees and ensured their professional development.

IT infrastructure support: Ensured the reliable operation of the IT infrastructure, including 2000 user PCs, Windows 2008 servers, IP telephony and other technical equipment. Solved problems related to hardware and software.

Implementation of new software products: Organized and participated in the process of introducing new software products to all PCs of the TV channel, ensuring their compatibility and effective use.

Ensuring compliance with standards: Ensured compliance with StarlightMedia group standards, policies and procedures, ensuring the security and reliability of the IT infrastructure.
Development of IT budgets: Developed and monitored IT budgets for subsidiaries and the channel as a whole, ensuring efficient use of resources.
Development of technical specifications: Developed terms of reference for software and hardware tenders, coordinated the procurement and implementation of new technologies.

Deployment and support of IT infrastructure: Deployed and maintained IT infrastructure at remote sites of format projects, ensuring their reliable and efficient operation.

Coordinating meetings with staff: Coordinated weekly meetings with staff to discuss projects, resolve disputes, and motivate the team, contributing to increased productivity and efficiency.

Project management of the IT department: Managed or actively participated in IT department projects, ensuring their successful completion and achievement of goals.

Education

NAU-National Aviation University

FASU-faculty of aerospace control systems, Київ
Unfinished higher, from 2005 to 2010 (5 years)

Additional education and certificates

ITIL Security(Kiev)

ITIL Security: Information Security Management " (2015)

Microsoft 6425C(Kiev)

Microsoft 6425C, « Directory Services Configuring Windows Server 2008 Active Directory» (2013)

Knowledge and skills

Language proficiencies

• English — average
• Russian — fluent
• Ukrainian — fluent

Additional information

Marital status: Married with a child.

Driver's license: I have a driver's license of categories A, B, and C, which ensures my mobility and readiness to respond quickly to any needs.

Personal qualities: Responsibility, sociability and activity are the main traits of my character, which allow me to manage effectively both independently and in a team. My desire to achieve results is accompanied by high organizational skills and constant motivation for personal and professional growth. I prefer an active lifestyle and have no bad habits, which contributes to my productivity and well-being in both work and personal life.