Contact information

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Work experience

Head of IT

from 11.2022 to now (3 years 4 months)
LLC Pandora, Київ (Роздрібна торгівля)

WORK EXPERIENCE:

1. Control of the IT infrastructure.
2. Control of performances IT department functions.
3. Communication and coordination of collaborative work with the IT vendors.
4. Supervision functionality and performance of all corporate systems.
5. Business Analysis. Interactions with business departments to build or optimize internal business processes.
6. Supervision and manages IT purchase requests.
7. Budgeting.
8. Project management.
9. Retail support.
10. E-commerce support.

Head of IT department

from 07.2018 to 11.2022 (4 years 5 months)
LLC "ACINO UKRAINE" a company of ACINO Group Switzerland, Київ (Хімічна промисловість, фармацевтика)

1. Control of the regional IT infrastructure.
2. Control of performances IT department functions.
3. Communication and coordination of collaborative work with the IT vendors.
4. Validation and qualification of software & hardware, Documentation preparing.
5. Supervision functionality and performance of all corporate systems.
6. Business Analysis. Interactions with business departments to build or optimize internal business processes.
7. Interactions with Plant( technical, laboratory, security departments).Close collaboration,
making a decision in case of realization business needs.
8. Supervision and manages IT purchase requests.
9. Budgeting.
10. Project management.

IT manager

from 12.2008 to now (17 years 3 months)
LLC "Chanel", Киев (Public and business services)

EMPLOYMENT:
December 2008 - present: LLC "Chanel" Kyiv, Ukraine; IT manager:
1. Control of technical support to PC users, including remote users
2. Control of configuration and installation of PC/Server/LAN Equipment.
3. LAN and servers performance monitoring, network capacity management and configuration control.
4. Control of server's performance.
5. Control of installation updated configurations on server used and working stations according to the policies.
6. Server’s capacity management
7. Vendors management.
8. Problem management
9. Management of the Trading System «Borlas retail TradeX»
10. Technical support of the ERP system based on Microsoft Dynamics AX (Axapta)
11. Administration of the mail clients IBM Notes/Domino
12. Budgeting for IT
13. Purchase of computer hardware and software.
14. Supply of equipment supplies.
15. Recovery of deleted or corrupted data
16. Extension of hardware warranty service
17. Extension of the software support
18. Project management.
19. Business Analysis

Education

Kyiv-Mohyla Academy

IT,Intellectual Systems for decision making, Киев
Higher, from 2002 to 2007 (5 years)

•Kyiv-Mohyla Academy, 2007.
Qualification: Finance Specialist
•Kyiv-Mohyla Academy, 2005.
Qualification: Master Degree in Intellectual Systems for decision making;

Additional education and certificates

•Interconnecting Cisco Networking Devices Part1-2(ICND1-2)

2012

•ITIL v3 Foundation

2012

TOGAF 9.1. Creation and management of enterprise IT architecture.

2020

COBIT Foundation

2020

Business analysis and Service process design

2021

The art of achieving results is to delegate, motivate and develop the team

2019

Knowledge and skills

• Resourceful
• Responsible
• Initiative
• Result-oriented

Language proficiencies

English — above average

Additional information

KEY QUALIFICATION:
Resourceful, responsible, initiative, and result-oriented

Manager with strong practical experience in IT field, interpersonal skills as well as knowledge of Marketing and Finances.