Contact information

The job seeker has entered a phone number and email.

You can get this candidate's contact information from https://www.work.ua/resumes/4136433/

Work experience

SMM-менеджер

from 05.2025 to 10.2025 (6 months)
Ocean Shoes, Дистанційно (Роздрібна торгівля)

• Implementing SMM strategy to grow brand awareness and engagement.
• Writing texts, and product descriptions aligned with brand tone of voice.
• Planning monthly and weekly content plans.
• Analyzing performance metrics and adjusting content strategy based on insights.
• Collaborating with photographers, and marketing team and other colleagues to create visual identity.
• Monitoring trends and adapting content to stay relevant and appealing.
• Supporting brand campaigns, sales, and new product launches through social media promotion

Community manager

from 08.2024 to 12.2024 (5 months)
The D, Дистанційно (Маркетинг, реклама, PR)

Connect with community members through emails, chats, and social media messages.
• Promote events, campaigns, and brand activities across all platforms.
• Create fun, engaging, and meaningful content that keeps the community active and inspired.
• Listen to feedback, answer questions, and help build a positive member experience.
• Develop and execute creative communication strategies to grow and strengthen the community.

Direct-менеджер

from 01.2024 to 07.2024 (7 months)
Ocean Shoes, Дистанційно (Роздрібна торгівля)

• Respond promptly to inquiries in comments and direct messages.
•Provide detailed information about the products, pricing, shipping, and return policies.
•Build trust by being transparent and professional in all communication
•Use personalized messages or offers to connect with potential and existing clients.
•Encourage customer loyalty through discounts, promo codes, and special deals for followers

Адміністратор салону краси в Direct

from 09.2022 to 06.2023 (10 months)
Instagram, Киев (Краса, фітнес, спорт)

SMM- manager салону краси

from 01.2022 to 09.2022 (9 months)
Instagram, Дистанційно (Краса, фітнес, спорт)

• Planning and developing social media campaigns
• Posting content in accounts
• Communication with clients
• Participation in the development of strategy and promotion in social networks

Education

КНТЕУ

Менеджмент отельно-ресторанного бизнеса, Киев
Higher, from 2016 to 2020 (4 years)

Additional education and certificates

Тренинг по работе с клиентами

2020, 2 дня

Тренинг по продажам

2019, 1 день

Тренинг по работе с конфликтами

2020, 1 день

Knowledge and skills

• Adobe Photoshop
• MS Excel
• MS Word
• MS Office
• MS PowerPoint
• Canva
• Figma
• 1С
• Графические редакторы
• MS Outlook
• Битрикс24
• CRM
• Вождение авто
• MS Teams
• OneDrive
• SharePoint

Language proficiencies

• English — advanced
• Ukrainian — fluent
• German — beginner

Additional information

• Strong writing skills for posts, stories, and short-form content
• Creative mindset and idea generation for campaigns
• Analytical thinking & attention to detail
• Experience launching and managing an online cosmetics store
• Understanding of social media promotion and platform algorithms
• Strategic vision and campaign planning
• Team management and leadership experience
• Confident working independently and in a team