Contact information

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Work experience

Customer support representative

from 02.2025 to 11.2025 (10 months)
Caretech, Remote (Medicine, pharmacy)

Delivered accurate health-related information while escalating clinical concerns appropriately to medical staff.

Maintained confidentiality in line with healthcare regulations and organizational standards.

Supported patients in navigating digital health platforms

Strong verbal and written communication, with the ability to explain medical and technical topics clearly.

Medical representative

from 08.2020 to 02.2025 (4 years 7 months)
Justpoint, Remote (Medicine, pharmacy)

Promoted medical products and services to healthcare professionals and institutions, driving brand awareness and sales growth.
Conducted market research to identify new opportunities and stay informed on industry trends.
Established and maintained strong relationships with physicians, pharmacists, and healthcare providers to foster long-term partnerships.
Delivered engaging product presentations, addressed client inquiries, and provided in-depth knowledge to support informed decision-making.
Consistently met and exceeded sales targets by identifying new business opportunities and expanding market reach.
Collaborated with cross-functional teams to develop and align product strategies with market needs.

Insurance manager

from 09.2019 to 06.2021 (1 year 10 months)
ISI, Remote (Medicine, pharmacy)

Managed insurance claims and ensured compliance with healthcare regulations.
Coordinated with healthcare providers and patients to resolve claim issues and discrepancies.
Analyzed and processed claims, identifying potential risks or fraudulent activities.
Provided expert advice on insurance policies and coverage options tailored to clients' needs.
Streamlined operational workflows to improve the efficiency of claims processing.

Intake manager

from 02.2017 to 06.2019 (2 years 5 months)
ideal health, Remote (Medicine, pharmacy)

Monitored program implementation and assessed health outcomes, ensuring adherence to WHO and MoH guidelines

Education

zaporozyhe state

Medicine, Zaporizhzhia
Higher, from 2014 to 2020 (6 years)

Dedicated Medical Doctor and Health Program Coordinator with over five years of experience in public health, medical case management, and humanitarian healthcare interventions. Proven expertise in health program planning, implementation, and monitoring, with a strong background in epidemiological research, emergency response, and healthcare policy analysis. Adept at building partnerships with stakeholders, managing healthcare projects, and ensuring the quality of health programs in line with global health standards.

Additional education and certificates

ielts

1 year

Knowledge and skills

• MS Excel
• MS Word
• MS PowerPoint
• Google
• Google Sheets
• Spreadsheet
• Communicability
• Management of CRM
• B2B Sales
• Handling objections
• Attentiveness
• Direct sales
• Active sales
• Sale of medical products
• Educability
• Wholesales
• PHP
• HTML
• Teamwork
• Confidence
• Initiative
• Reporting
• Responsibility
• Adaptability
• Discipline
• Honesty

Language proficiencies

English — advanced

References

• Mr Adebayo Idowu

  Mr Adebayo Idowu

  Delegate, Finance and Administration,, International Federation of Red Cross and Red Crescent Societies (IFRC

  Contact details are hidden

• Dr Donald Udekwu, MBBSConsultant

  Dr Donald Udekwu, MBBSConsultant

  Neurosurgeon, Department of Neurosurgery Zaporozhe State Medical University

  Contact details are hidden

• Anuse Chatterjee

  Anuse Chatterjee

  Vice President, Operations, Just Point

  Contact details are hidden

Additional information

Dedicated Medical Doctor and Health Program Coordinator with over five years of
experience in public health, medical case management, and humanitarian healthcare
interventions. Proven expertise in health program planning, implementation, and
monitoring, with a strong background in epidemiological research, emergency response,
and healthcare policy analysis. Adept at building partnerships with stakeholders,
managing healthcare projects, and ensuring the quality of health programs in line with
global health standards.