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Work experience

HR Operations Manager

from 05.2024 to 06.2025 (1 year 1 month)
Welltech, Дистанційно (IT)

HR Administration & Compliance
•Managing end-to-end HR administration throughout the employee lifecycle, ensuring accurate documentation and full compliance with local labor laws and internal policies.
•Drafting, reviewing, and maintaining employment agreements, NDAs, contractor agreements, and addendums across multiple locations.
•Maintaining an organized HR document library while driving continuous process improvement and automation to enhance efficiency and reduce administrative workload.
HR Operations & Support
•Overseeing daily HR operations, ensuring consistent, timely, and compliant execution of processes across multiple locations
•Providing trusted HR advisory to employees, managers, HRBPs, and key stakeholders on all matters related to hiring, off-boarding, benefits, absence policies, and compliance with company policies
•Serving as the primary point of contact for employee queries, delivering prompt, clear, and solutions-oriented support while maintaining a high level of employee satisfaction.
Pre-Onboarding, Off-boarding & Employee Experience
•Owning and streamlining the pre-onboarding process; coordinating the collection of required documentation, ensuring timely execution of employment agreements, and overseeing accurate system enrollment in collaboration with cross-functional teams.
•Supporting the end-to-end off-boarding process, ensuring compliance and a smooth transition
•Managing and administering employee leave and absence management within Workday HRMS, ensuring full compliance with company policies and local labor regulations while maintaining data accuracy and timely communication with stakeholders.
Employee Benefits Administration
•Administering and coordinating a range of global employee benefit programs, including medical insurance, wellness platforms, psychological support services, and language learning initiatives.
•Acting as the main point of contact between internal stakeholders and external vendors, ensuring accurate and timely updates for new hires, leavers, and life events across all benefit systems.
•Ensuring compliance with local regulations and internal policies while maintaining up-to-date documentation and data integrity.
•Generating and delivering comprehensive monthly benefits reports—including enrollment trends, participation rates, cost analysis, and usage metrics—to support Finance, C&B, and People teams in strategic planning and decision-making.
HRIS Administration
•Managing and maintaining accurate employee records in Workday HRMS, ensuring data integrity, consistency, and confidentiality across all HR processes.
•Processing all employee lifecycle events, including hires, promotions, compensation adjustments, transfers, and terminations, ensuring seamless data flow and timely reporting.
Stakeholder Relations
• Building strong partnerships with internal teams and external vendors, ensuring alignment and seamless HR operations.
• Acting as a key liaison across departments, supporting

People Operations Manager

from 12.2021 to 03.2024 (2 years 3 months)
Spryker Systems GmbH, Дистанційно (IT)

•HR Data Management: organizing and maintaining up-to-date employee data within the HRMS(HiBob); implementing new policies in it when required
•Employee Life Cycle Management: providing excellent employee experience from on- to off-boarding; creating international employment contracts, NDAs, Addendums, references, and certificates for the company’s global entities
•Reporting: Preparing and delivering comprehensive monthly reports
•Leave Management: Oversee the administration of multiple types of leave (annual, sick, maternity/paternity leaves, etc.), ensuring accurate records, fair policies, and compliance with regulations.
•Payroll Administration: preparing the monthly payroll for international entities by providing relevant data to payroll vendors; leading and coordinating employee compensation and benefits programs.
•HR Support: Acting as a first point of contact for employees, addressing inquiries, and providing guidance on HR-related matters; offering timely and accurate resolutions to concerns and issues raised by employees
•Stakeholder Relations: Developing strong partnerships with stakeholders, ensuring effective collaboration and alignment with organizational goals
•Collaboration with Partners: Maintaining close communication and collaboration with external partners and EORs by managing all related people processes, including payroll systems, and ensuring the team operates smoothly across the globe.
•Expense Management: Managing expense and reimbursement processes, ensuring accuracy, compliance, and adherence to budgetary guidelines
•Policy and Workflow Development: Participating in developing and implementing effective HR policies and workflows to streamline operations and enhance employee experience.
•Cross-Functional Coordination: Collaborating with various departments to facilitate the understanding and implementation of procedures and policies. Providing guidance and support to ensure consistency and compliance throughout the organization.
•HRM Innovation: Driving HRM initiatives focusing on process automation to optimize operational efficiency.

HR manager

from 02.2021 to 11.2021 (9 months)
ND, Дистанційно (IT)

•Managing and organizing personnel records, ensuring accuracy and compliance with regulations and company policies
•Drafting, reviewing, and updating a variety of HR documents, including contracts, employment agreements, NDAs
•Maintaining and regularly updating HR databases and the internal HRM system
•Collaborating closely with the payroll department to provide necessary employee data for seamless payroll processing.
•Coordinating medical insurance programs for employees
•Guiding new hires through onboarding, facilitating their smooth integration into the company culture and operations, and supporting them throughout their employment lifecycle.
•Supporting hiring/promotion/off-boarding processes
•Providing extensive administrative support across various HR functions, ensuring smooth and efficient operations while maintaining confidentiality and compliance.

Operation and HR Manager

from 01.2020 to 01.2021 (1 year)
MoneyVeo Vietnam, Інші країни (Фінанси, банки, страхування)

•Leading the establishment of the subsidiary company in Vietnam
•Managing registrations and securing necessary permits
•Collaborating with authorities, partners, and contractors for regulatory support
•Liaising with various departments to ensure seamless operations
•Managing the end-to-end recruitment process, including job postings, CV screening, interviews, and onboarding new hires
•Preparing HR documents, organizing and maintaining personnel records, maintaining and updating current HR files and databases
•Planning and executing team-building activities
•Maintaining organized filing systems and documentation control

Account executive

from 05.2019 to 10.2019 (5 months)
Avocado Workflow Inc., Дистанційно (Консалтинг, бухгалтерія, аудит)

Business Assistant to CEO

from 09.2016 to 12.2018 (2 years 3 months)
Kintaro Cells Power Co., Інші країни (Медицина, охорона здоров'я, аптеки)

•Documents Flow Management: Preparing agreements, contracts, and correspondence, ensuring efficient handling of business documentation.
•International Communication Coordination: Facilitated seamless communication among regional offices, fostering collaboration in South-East Asia and Japan.
•Event Organization and Management: Organizing seminars, workshops, and conferences across South-East Asia
•Calendar and Travel Administration: Efficiently managing schedules, appointments, and intricate travel arrangements for CEO
•Client Engagement and Support: Acted as a liaison, managing meetings and events while supporting business development initiatives.

Attaché (economic division)|Assistant to Ambassador

from 02.2013 to 05.2016 (3 years 3 months)
Embassy of Ukraine to the Socialist Republic of Vietnam, Інші країни (Державні організації)

•Document Management: Handling incoming and outgoing documents, faxes, and posts, maintaining filing systems digitally and on paper.
•Official Correspondence: Translating official letters to and from the Ministry of Foreign Affairs, ensuring effective communication with governmental authorities.
•Administrative Support: Assisting the Ambassador in day-to-day work, managing calendars, coordinating meetings and interviews, and greeting guests of various authority levels.
•Information preparation: Preparing analytical materials and monthly reports, coordinating official events, and maintaining the Embassy's website and social media pages.
•Economic Collaboration: Contributing to trade proposals, aiding enterprises in establishing partnerships, acquiring information, and implementing joint projects to enhance economic cooperation.

HR specialist| PersonalCEO Executive assistant

from 12.2007 to 06.2012 (4 years 6 months)
Foyil Securities New Europe, Київ (Фінанси, банки, страхування)

•Manage personnel records, ensuring accurate data input and system access; overseeing hiring and termination;
•Establishing and maintaining computer records, including recruitment files, general files, and other information on sick leave, payroll, vacation pay, and employee timetables;
•Organizing corporate events and developing HR policies;
•Administering personnel documentation and generating reports;
•Provide executive support to the CEO.

Administrative assistant of F&B department

from 03.2006 to 12.2007 (1 year 9 months)
Boutique Hotel "OPERA”, Київ (Готельно-ресторанний бізнес)

Education

Diplomatic Academy of Vietnam

International relations, Hanoi, Vietnam
Higher, from 2000 to 2005 (4 years 9 months)

Гимназия восточных языков № 1

Київ
Secondary, from 1989 to 2000 (11 years)

Additional education and certificates

Master TESOL/TEFL , Global Language Training

2018

Knowledge and skills

• MS Office
• Bitrix24
• Google
• Jira
• Google Workspace
• Asana
• Confluence
• Проведення зустрічей в Zoom

Language proficiencies

• English — fluent
• Chinese — beginner
• Russian — fluent
• Ukrainian — fluent

Additional information

LANGUAGES
Ukrainian Native
Russian Native
English Fluent
Vietnamese Intermediate
Chinese Basic

KEY SKILLS AND ABILITIES
•Excellent communication and interpersonal skills
•Exceptional organizational and time management skills
•Outstanding attention to detail
•Highly flexible and proactive
•Ability to prioritize tasks
•Capability to work independently and in a team
•Professional and can-do attitude
•Openness to new ideas and willingness to learn
•Excellent working knowledge of Microsoft Office, G-Suite, Outlook,
Bitrix24, HRMS,Asana

REFERENCES – Available upon request.