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This job seeker has chosen to hide his personal information and contact info. You can contact him using this page: https://www.work.ua/resumes/4579705/

Sales Manager, Customer Support, 30 000 UAH

Considering positions:
Sales Manager, Customer Support, Sales coordinator, Development manager, Оператор чата, Call Center Representative, Customer care specialist, Sales representative, Dispatcher, Recruiter, Logistic manager
Employment type:
full-time
City:
Kyiv

Contact information

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Work experience

Sales representative

from 11.2022 to 01.2025 (2 years 2 months)
black cube, Remote (Security, guarding)

Managed client relationships and Upwork sales, securing high-value contracts through strategic proposals.
Conducted market analysis and pre-validation of job posts to identify suitable projects for the company.
Utilized CRM tools to track sales pipeline and customer engagement, improving conversion rates.
Collaborated with pre-sales and project managers to ensure seamless service delivery to clients.

INTAKE MANAGER

from 08.2020 to 08.2022 (2 years)
JUSTPOINT, Remote (Telecommunications and networking)

Managed inbound and outbound client interactions, improving customer acquisition rates by 25% through active engagement.
Analyzed and utilized customer data to identify sales opportunities, leading to significant revenue growth.
Collaborated with cross-functional teams to streamline processes and deliver high-quality customer service.

Sales manager

from 08.2019 to 12.2020 (1 year 4 months)
Wonders lab, Zaporizhzhia (IT)

implemented B2B and B2C sales strategies, achieving a 30% increase in sales revenue during the first year.
Utilized CRM systems to maintain client relationships, track performance, and optimize follow-ups.
Delivered effective product presentations and conducted sales meetings to close key deals.

Realtor

from 01.2016 to 06.2018 (2 years 5 months)
Ideal homes, Remote (Real estate)

Facilitated property sales, managing end-to-end client interactions from prospecting to closing deals.
Generated leads through cold calling and networking, increasing sales by 20%.
Provided exceptional client service, resulting in high referral rates and repeat business.

Sales manager

from 02.2011 to 09.2013 (2 years 7 months)
intels nigeria limited, Remote (Wholesale, distribution, imports, and exports)

Played a key role in expanding the sales department and boosting revenue by implementing new sales strategies.
Developed strong client relationships and drove wholesale sales within the oil and gas sector.
Successfully negotiated contracts and ensured adherence to organizational goals.

Education

zaporozyhe state medical university

Medicine, zaporozyhe
Higher, from 2014 to 2020 (5 years 7 months)

Knowledge and skills

  • MS Excel
  • MS Word
  • MS PowerPoint
  • Google
  • Google Sheets
  • Spreadsheet
  • Communicability
  • Management of CRM
  • B2B Sales
  • Handling objections
  • Attentiveness
  • Direct sales
  • Active sales
  • Sale of medical products
  • Educability
  • Wholesales
  • PHP
  • HTML
  • Teamwork
  • Confidence
  • Initiative
  • Reporting

Language proficiencies

English — fluent

References

  • ANUSE CHATTERJEE

    ANUSE CHATTERJEE

    VICE PRESIDENT, OPERATIONS, JUSTPOINT

    Contact details are hidden
  • Mr Adebayo Idowu

    Mr Adebayo Idowu

    Delegate, Finance and Administration,, International Federation of Red Cross and Red Crescent Societies (IFRC

    Contact details are hidden

Additional information

I have experience in both cold and warm calling and also a customer care representative. I am a native fluent speaker with C1 level English (IELTS). With ease of use of any CRM and productivity tool is a given, a few tools I am an expert in are: Zendesk, SageAct, Trello, and binotel , and I have over six years of experience in sales, spanning B2B and B2C sales, client relationship management, and lead generation. My sales roles have been in various industries, including real estate, medical intake, and general sales management.

I am equally good at Google Calendar, Google Docs and other MS Office applications, Dropbox, and Hoot Suite.

I believe that I would be a great match for this job not because I have the required experience nor that I am the most intelligent both of which I possess but because no one would carry out this job with the easy, 'going-beyond', warm, professional and 'excellence-or-nothing-else' attitude that I would use when doing my job. You can go through my CV for more details on my work experience.

I look forward to hearing from you and joining your team.

Regards,

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