Iryna

Customer service manager

Employment type: full-time
Age: 29 years
City of residence: Odesa
Ready to work: Remote
Employment type:
full-time
Age:
29 years
City of residence:
Odesa
Ready to work:
Remote

Contact information

The job seeker has entered a email.

Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.

Work experience

Annotation Specialist

from 03.2023 to now (3 years)
Label Your Data, Дистанційно (IT)

• Applied precise labels to diverse data formats (text, image, audio, and video)
• Transcribed audio and video content accurately, ensuring linguistic integrity
• Conducted quality control checks to verify annotation accuracy and consistency
• Utilized multiple annotation tools and adapted to new platforms as needed
• Followed strict annotation protocols and guidelines

ESL Teacher

from 05.2020 to now (5 years 11 months)
Freelance, Online (Освіта, наука)

• Developed customized lesson plans and materials, incorporating grammar, vocabulary, listening, speaking, reading, and writing exercises tailored to students' needs
• Conducted needs assessments to identify students' strengths and areas for improvement
• Utilized online platforms and interactive tools to facilitate remote learning
• Implemented various assessment techniques, including quizzes, assignments, and oral exams, to monitor and track student progress over time

Academic Director

from 04.2019 to 02.2020 (11 months)
Speak Well School, Одесса (Освіта, наука)

• Managed and coordinated daily operations of the school, overseeing client relations, student assessments, group formation
• Handled client interactions with professionalism, managing a diverse client base, answering phone calls, and responding to emails promptly
• Conducted language proficiency tests for new students
• Organized and monitored student groups
• Managed accounting of student payments, tracking financial transactions and ensuring accurate record-keeping for school revenue
• Processed and fulfilled ongoing requests from clients, teachers, and students
• Led and managed the teaching staff, overseeing recruitment, training, and support to foster a collaborative, motivated, and high-performing team

ESL teacher

from 09.2018 to 02.2020 (1 year 6 months)
Speak Well School, Одесса (Освіта, наука)

Education

I. I. Mechnikov Odessa National University

Romane and Germanic Philology; Spanish Language and Literature, Одеса
Higher, from 2014 to 2018 (4 years)

Bachelor of Spanish Philology with Proficiency in a Second Foreign Language (English)

Knowledge and skills

  • Google Sheets
  • Jira
  • MS Office
  • Personnel management
  • Stress resistance
  • Teamwork
  • MS Excel
  • Time management

Language proficiencies

  • English — advanced
  • Spanish — average
  • Ukrainian — fluent

Additional information

Please contact via email

Similar candidates

All similar candidates

Candidates at categories

Candidates by city


Compare your requirements and salary with other companies' jobs: