Anshu

Head of customer support, 40 000 UAH

Considering positions:: Head of customer support, Менеджер з підтримки клієнтів, Оператор чата, Team leader, Supervisor, Support manager, Quality manager
Employment type:: full-time
Age:: 29 years
City of residence:: Zolotonosha
Ready to work:: Remote

Contact information

The job seeker has entered a phone number and email.

You can get this candidate's contact information from https://www.work.ua/resumes/5170591/

Work experience

Supervisor

from 01.2023 to 01.2026 (3 years)
Favbet tech, Remote (IT)

Manage a team with 10 + Support Operator.

Customer support representative

from 10.2022 to 01.2023 (4 months)
Favbet Tech, Kyiv (IT)

Provide Support via chat and email.

Manage data in the excel sheet.
Work on customer issue and handle objections from them.

What I Have achieved in this position is understanding the customer, what they want, What are thier issue. And become problem solver.

Products Manager

from 06.2020 to 07.2021 (1 year 2 months)
A Plus, Kyiv (Sales)

Sales manager

from 08.2019 to 12.2019 (5 months)
Approve Ninja, Kyiv (Sales)

Education

Kyiv medical university

Medical, Kyiv
Higher, from 2017 to 2023 (6 years)

Knowledge and skills

MS Office
PC User
Email
Communicability
Social media
Self-growth
Data management
Microsoft Copilot
Understandability
Space management
MacOS settings
Teamwork
Team management
Customer orientation
Work with clients
Technical support for users

Language proficiencies

English — fluent
Ukrainian — beginner
Hindi — fluent

References

Olena Lyzhechka

Team leader, Favbet

Contact details are hidden

Additional information

I am a hard worker person, always ready to learn new things, I am a fast learner, creative, Positive attitude, always ready to take on new tasks, Responsible and punctual person, Serious about work and responsibilities of work.