Contact information

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Work experience

Delivery Manager

from 04.2021 to now (4 years 10 months)
Infopulse, Київ (IT)

Management of the company's high-level user support team in the areas of infrastructure, network, application. Under the supervision engineers of middle and senior levels. Among my personal achievements, I can note high KPIs, as well as very high satisfaction ratings of our customers (over the last year, 265 reviews with an average rating of 9.93 out of 10), despite the constant changes of engineers in the team (due to the further growth of specialists to other teams).

CIO

from 10.2015 to 06.2020 (4 years 9 months)
AKKO Group LLC, Київ (Готельно-ресторанний бізнес)

Managed IT direction for a group of 5 companies (Hotel and restaurant business, wholesale
and retail trade, housing and communal services).
• Implemented new systems and services, built IT infrastructures.
• Achieved over 60% savings in IT budget by optimizing operations and staff.
• Negotiated favorable agreements with partners and contractors.

Computer Systems Engineer

from 11.2013 to 09.2015 (1 year 11 months)
AKKO Group LLC, Київ (Готельно-ресторанний бізнес)

• Provided technical support for users and repaired various IT systems.
• Deployed and configured servers and accounting software.
• Maintained security systems, IP telephony, video surveillance, IPTV, and network
equipment.

Electronics Engineer, Computer Systems Analyst

from 08.2005 to 11.2013 (8 years 4 months)
PJSC "Ukrtatnafta", Кременчук (Енергетика)

• Managed second-level technical support team (9 engineers, 1400+ PCs).
• Organized repair and maintenance, analyzed hardware failures.
• Budgeted and procured computer equipment.
• Developed regulatory documents and administered portable computer equipment

Education

Kremenchug State Polytechnic University

Faculty of Electromechanics, Engineer-Systems, Кременчук
Higher, from 2000 to 2005 (5 years)

Additional education and certificates

AWS Conference (Cloud Technologies)

2019

• IT Security Conference

2020

IOT Conference

2020

Data Center Conference

2020

Project Management course

2024

Knowledge and skills

• Windows
• CRM
• Linux
• MacOS
• Active Directory
• DHCP
• ERP
• Операционные системы
• VPN
• ITIL
• ITSM
• NAT
• Виртуализация
• Ubiquiti
• SaaS
• Team management

Language proficiencies

• Ukrainian — fluent
• English — above average

Additional information

Team management