Resume from August 14, 2023PRO

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Contact information

The job seeker has entered a email and address.

You can get this candidate's contact information from https://www.work.ua/resumes/5256691

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Work experience

Case Manager

from 11.2022 to 04.2023 (5 months)
Claim Justice, Remote (Legal)

Coordinating and providing care that is safe, timely, effective, efficient, equitable, and client-centered.
Handle case assignments, draft service plans, review case progress and determine case closure.
Facilitate multiple care aspects (case coordination, information sharing, etc).
Record cases information, complete accurately all necessary forms and produce reports.
Interact with patients to keep track of their progress and to ensure satisfaction.

After-hours Tracking Manager

from 06.2021 to 03.2022 (9 months)
PLS Logistics Services, Lviv (Transportation and logistics)

• Manger of after-hours tracking team.
• Responsible for providing direction, coaching and supervision to staff on all matters.
• Providing correct and on time information and notifying appropriate parties of any issues
• Carrier Management duties (setting up new carriers and insurance updates) scheduling pickups, and after-hours issues.

Member of the Judiciary board

from 03.2020 to 03.2021 (1 year)
National Union of Ghanaian Students, Ukraine, Kyiv (Non-profit and charitable organizations)

• Hearing and judging cases about issues involved with Ghanaian students in Ukraine.
• Passing laws that affect Ghanaian students in Ukraine.
• Reviewing laws that affect Ghanaian students in Ukraine

Track and Trace Operator

from 03.2019 to 06.2021 (2 years 3 months)
PLS Logistics Services, Lviv (Transportation and logistics)

• Reporting the arrival or departure of carriers
• Communicating with carriers via phone and email to get updates on the load status and to ensure it is picked up/delivered on time
• Determining the current and past locations of carriers
• Providing correct and on time information and notifing appropriate parties of any issues
• Carrier Management duties (setting up new carriers and insurance updates) scheduling pickups, and afterhours issues

Clerk of the Parliament

from 01.2018 to 04.2021 (3 years 3 months)
National Union of Ghanaian Students, Ukraine, Kyiv (Non-profit and charitable organizations)

• Custodian of the records of Parliament.
• Preparing the minutes of the proceedings during Parliament sittings.
• Preparing official documents and correspondence for the House.
• Booking and preparing meeting times.

General Secretary

from 11.2017 to 12.2017 (1 month)
National Union of Ghanaian Students, Lviv, Львов (Non-profit and charitable organizations)

• Record minutes and take notes.
• Maintain effective documents and administration.
• Communications and correspondence.

English language teacher

from 06.2017 to 09.2017 (3 months)
God’s Glory Educational Center, Ghana (Education and science)

• Planning, preparing and delivering lessons.
• Preparing teaching materials.
• Helping pupils improve their listening, speaking, reading and writing skills via individual and group sessions.
• Checking and assessing pupils' work.
• Organizing and running specialist courses.

Sales Personnel

from 03.2015 to 09.2015 (6 months)
Precious hair company, Kumasi, Ghana (Chemical industry, pharmaceuticals)

• Receiving and processing calls
• Answering letters and inquiries
• Taking and keeping records of ordered products

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Education

Lviv National Medical University

Medical Faculty, Львів
Higher, from 2015 to 2021 (5 years 9 months)

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Additional education and certificates

Google Data Analytics Certificate

6 months

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Knowledge and skills

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Language proficiencies

• English — fluent
• Ukrainian — beginner
• German — average

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Additional information

After high school, I wrote the SAT which I passed. I later worked for Precious hair company as a sales girl. I can perform advanced tasks with a computer. I can write essays. I have worked as the general secretary for the Lviv branch of National Union of Ghanaian Students and as the assistant general secretary for Pentecost International Worship Center, Lviv.

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