Contact information

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Additional information

My phone number [open contact info](look above in the "contact info" section)

PERSONAL DATA

First and last name
Olha Serhiienko
Nationality, Gender
Ukraine
Country & city of residence
Ukraine, Kyiv
Date and place of birth
14.02.1994 Kyiv
Age / Height / Weight
24
165
50
Status / Children
Married
not
No. Passport / Expiry
FC423607

Facebook/ Vkontakte page:

Health / Smoker
No smoke
Do you have workexperience over seas? If yes, where?
Yes, I worked in Poland half year and in Montenegro 5 months.

LANGUAGE
Written
Spoken
Understanding

2
3
4
5
2
3
4
5
2
3
4
5
English

+

+

+
Russian

+

+

+
Ukrainian

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Polish
+

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ADDITIONAL INFO

EDUCATION-Institution
Specialization
Duration,
years
City /Country
Kyiv National University of Trade and Economics
Tourism

2012-2016
Kyiv, Ukraine

WORK EXPERIENCE
Position
Casier
Company’s name
Restaurant La Perla Hotel & Villas

Period / City / Country
05.2018 – 09.2018 Tivat Montenegro
Responsibilities
communication with guest
taking orders and advice on the menu
guest calculation
preparation of a small assortment of drinks
work with guests (wishes, requests, complaints)

Position
Travel Manager
Company’s name
HRG Ukraine
Period / City / Country
06.2017 – 03.2018 Kyiv, Ukraine
Responsibilities
booking and sale of air tickets
registration of insurance policies
sale of railway tickets for corporate clients
hotel booking for corporate clients
booking package tours
individual tours on request
preparation of documents for obtaining visas
concluding contracts with hotels and contractors
conducting a separate project for the sale of exclusive tours

Position
Receptionist
Company’s name
Mercure Warszawa Grand
Period / City / Country
09.2016 – 05.2017 Warszawa, Poland
Responsibilities
Reception and distribution of telephone calls.
Providing information on the availability of rooms, the cost of living, depending on the category of rooms, booking conditions.
The organization of reception and accommodation of clients, delivery in numbers of their luggage.
Reception and registration of documents required for registration at the hotel, in the program "FIDELIO".
Control the timeliness of payment for hotel accommodation and services.

Position
Receptionist
Company’s name
Restaurant “Siesta”
Period / City / Country
06.2015 – 08.2016 Kyiv Ukraine
Responsibilities
Registration of arrivals and departures of guests;
Issuing keys and settling in numbers;
Registration of accounts and work with the cashier;
Work with guests (wishes, requests, complaints)

I confirm that the information of application form is real: yes
Date: 15.10.18