Resume from November 16, 2023 PRO

Michelle

Customer service representative, sales manager (logistics), Professional model, 15 000 UAH

Employment:
Full-time.
Age:
29 years
City of residence:
Kyiv
Ready to work:
Dnipro, Kharkiv, Remote

Contact information

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Work experience

Technical support specialist

from 10.2022 to 01.2023 (3 months)
Teleperformance, Lisbon (IT)

Gave technical support to customers through emails, live chats and phone calls.
Assisted customers with web issues
Escalated cases to specialised team.

Customer service

from 09.2021 to 01.2022 (4 months)
Justpoint, Kyiv (Medical malpractice)

I called claimants in America, that experienced medical malpractice.
I also referred them to great lawyers, who won cases for them.
I communicated with claimants through the Gmail also.

Sales manager

from 07.2021 to 09.2021 (2 months)
Finance, Kyiv (Financial marketing)

I called clients and made deals with them.

Customer service

from 09.2020 to 09.2021 (1 year)
Bravo Dance company, Kyiv (Dance Clothing, shoes and accessories)

I was in charge of all social media networks, I had to reply messages from clients from different countries both english and non- english speaking countries.
I was also in charge of the mails.
I helped clients get perfect size of whatever they needed to order.

Sales manager

from 04.2020 to 09.2020 (5 months)
2x2hookah, Kyiv (Shisha production)

I called foreign clients
Sent mails to companies and closed deals for the company.

Model

from 11.2017 to 02.2019 (1 year 3 months)
Spark Model Agency, Nigeria (Model and entertainment)

I was a top model, I represented our agency at runway shows, and also did photo-shoot with seasons.

Manager

from 06.2017 to 01.2019 (1 year 7 months)
Qh republic, Por harcourt (Catering)

Ideas for the company, catering and food service.

Education

Zaporozhye State Medical University

Urology, Запорожье
Higher, from 2019 to 2021 (2 years)

I'm currently working in Ukraine as a Urologist.

Knowledge and skills

PC User Conducting trainings Modeling Professional model Zendesk B2B Sales CRM MS Office Teamwork Technical support

Language proficiencies

  • English — fluent
  • Russian — average

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