Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/5440140/

Work experience

Business analyst

from 06.2015 to now (10 years 10 months)
Nasc Technologies, Одесса (IT)

Collect customers requirements, user stories documenting, providing workshops/ stand up meets with stakeholders on the projects, customer feedback processing, prototypes preparation using tools as UML, BPMN, Photoshop, Figma

Prepare acceptance criterias documents, initial system test, trainings/demo for stakeholders
Technical coordination of all questions over solution set up, re-deploys and bug-fixing control, new required development approve, design preparation

Manage Service for live projects and SLA control according support agreement with customers

Documentation:technical manuals, system features/enhancements designs, release documentation, video-help

Develop training programs; certification of new people to company (mobile application structure and configuration);

BA coaching (introduction to Agile, Business Analysis Certification, BPMN trainings)

Service Delivery Engineer

from 02.2013 to 06.2015 (2 years 5 months)
Service Delivery Engineer (Nasctech), Донецк (IT)

Provided technical support of system from POC to projects LIVE operating

Configured system for initial work.WEB/Applications platforms

Troubleshooted basic system issues and applied appropriate solutions according support agreement signed with customers

Organised demo (training) sessions with purpose to show system functionalities

Преподаватель английского

from 08.2011 to 02.2013 (1 year 7 months)
Freelance translator and Teacher, Одесса (Образование, наука)

Manager of logistic department

from 09.2007 to 02.2010 (2 years 6 months)
GC «RP retail», Київ (Транспорт, логістика)

Organized delivering of trade equipment for malls and restaurants from Europe to CIS countries
Supported fruitful communication with representatives of foreign trade equipments companies as Carrier, (Germany), Wanzl (Germany), SAGI S.p.a (Italy), ÜÇGE Mağaza Ekipmanları Paz. San. Tic. A.Ş (Turkey)
Collected documentation for customs clearance and equipment certificating

Education

Gorlovka State Pedagogical Institute for Foreign Languages, Jun. 2007

Specialist of English/French Languages, Горловка
Higher, from 2002 to 2007 (5 years)

https://www.linkedin.com/in/tanya-taranets-0a758472/

Additional information

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