Contact information

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Work experience

DevOps

from 01.2025 to now (1 year 3 months)
Space Crew Finance, Львів (IT)

• Kubernetes Orchestration: Managing and maintaining Kubernetes clusters.
• Hybrid CI/CD Workflows: Designing and optimizing automated deployment pipelines using Jenkins
and GitLab CI.
• Cluster Maintenance: Pod troubleshooting and configuration management in Kubernetes
environments.
• Infrastructure Agility: Collaborating with developers to containerize applications and improve
deployment frequency through CI/CD best practices.

DevOps Engineer

from 01.2021 to 12.2023 (3 years)
GeeksForLess Inc., Львів (IT)

• Designed and deployed scalable AWS infrastructure (VPC, EC2, S3, RDS, ALB, Route53, NFS).
• Built and maintained CI/CD pipelines using Jenkins.
• Managed containerized applications using Docker and custom Dockerfiles.
• Automated provisioning and configuration management with Terraform and Ansible.
• Monitored and optimized performance on Red Hat Linux servers.
• Collaborated with developers to streamline release processes and reduce deployment time.

Linux System Administrator

from 01.2020 to 12.2021 (2 years)
GeeksForLess Inc., Львів (IT)

• Managed and maintained Linux-based hosting servers (CentOS) ensuring high availability and
performance.
• Configured and monitored Apache web servers, MySQL databases, and PHP environments.
• Implemented user management, access control, and file system permissions.
• Performed software installations, patch management, and security updates.
• Troubleshot network, DNS, and SSL certificate issues.

Technical support representative

from 01.2018 to now (8 years 3 months)
ZoomSupport, Львів (Support and provide world-class customer service via Phone , Identify and assess customers' needs to achieve satisfaction , resolve customer complaints , troubleshoot software – related issues on Windows)

Support and provide world-class customer service via Phone , Identify and assess customers' needs to achieve satisfaction , resolve customer complaints , troubleshoot software – related issues on Windows

Technical support specialist

from 10.2012 to 07.2015 (2 years 10 months)
National Ukrainian telecommunication enterprise «Ukrtelecom», Львів (Support and provide customer service via Phone)

Support and provide customer service via Phone , resolve customer complaints , troubleshoot internet – related issues

Education

Львівський торговельно-економічний університет

Фінанси та кредит, Львів
Higher, from 2007 to 2013 (6 years)

Language proficiencies

English — above average

Additional information

PERSONAL DETAILS

Name : Boretskyi Juriy
Place and Date of Birth : Lviv , 23 March 1992
Sex : Male
Adress : Lviv , Petlury 18b / 57
Telephone Number : [open contact info](look above in the "contact info" section)
Email [open contact info](look above in the "contact info" section)



EDUCATION
* 2013 Master degree of Economic at Lviv Academy of Commerce

OTHER SKILLS
•Internet and computer literacy
•Fluent English
•Communicability
•Experience in maintaining Windows
•Peripheral devices configuring
•Experience in communicating with native speakers
•
•Linux experience .
Terminal(bash) experience , basic commands , writing simple scripts .
-Networking principles, OSI model understanding .


WORK EXPERIENCE
•1) National Ukrainian telecommunication enterprise «Ukrtelecom»
• - Length of service ( 3 years )
• - Position (technical support specialist)
• - Main responsibilities (Main responsibilities (Support and provide customer service via Phone , resolve customer complaints , troubleshoot internet – related issues )

•2) ZoomSupport
• - Position (technical support representative )
• - Main responsibilities (Support and provide world-class customer service via Phone , Identify and assess customers' needs to achieve satisfaction , resolve customer complaints , troubleshoot software – related issues on Windows )