Resume from October 1, 2019 PRO

Пластеев Кирилл Александрович

Customer support representative, 9 500 UAH

Full-time.

Age:
22 years
City:
Dnipro

Contact information

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Work experience

Data Entry Specialist

from 11.2018 to 10.2019 (11 months)
ISD, Дніпро (IT)

Required:
·Confident PC user (knowledge of Windows, MS Office);
·Good command of the English Language: ability to read, understand and follow written and oral instructions in English;
·Responsibility, result orientation, teamwork, attentiveness, ability to learn quickly.
Main functions:
·Accurate data entry;
·Obtain, update and verify information accurately;
·Identification and resolving errors.

Sales manager

from 09.2018 to 11.2018 (2 months)
770 capital, Дніпро (Продажи)

* прозвон тёплой и холодной клиентской базы
* поддержка текущих клиентов ( переговоры с ними по постановке задач, помощь при возникновении сложных ситуаций)

Payment manager

from 11.2016 to 07.2018 (1 year 8 months)
Together networks, Дніпро (Support)

Provides disbursement, grant monitoring, reporting, and cash management services. Work with Live chats and offline queries.
Customer retention, social media funneling, brand media & content strategy.
* work with international clients
* customer support and management
* appointment appointments (calls and letters)
* conflict resolution

Approve manager

from 12.2015 to 11.2016 (11 months)
Together networks, Дніпро (IT)

Сортировка контента поступающего на сайт.


Education

Химико-экологический лицей

Дніпро
Secondary, from 09.2011 to 09.2014 (3 years)


Language proficiencies

  • English — average
  • Russian — fluent
  • Ukrainian — fluent

Additional information

QA Testing
Прошел стандартный курс по тестированию программного обеспечения.


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