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Work experience

Business analyst

from 02.2024 to 07.2025 (1 year 6 months)
Ajax Systems, Київ (IT)

Creating and Administering Users
Working with RLS
Working with ITHP User Tasks
Communication with business customers, meets
Development and writing of technical tasks
Testing the developed functionality, fixing system errors
Writing instructions for new database functionality
Automation of processes in the database
Work in Jira

Business analyst

from 12.2023 to 02.2024 (3 months)
МХП, ПрАТ, Київ (Харчова промисловість)

Creating and Administering Users
Working with RLS
Working with ITSM User Tasks

Business analyst

from 08.2023 to 12.2023 (5 months)
Favbet, Київ (IT)

Creating user administration
Error correction
Working with databases
Formation of technical specifications
Interaction with customers and developers

Business Analyst 1С

from 06.2023 to 09.2023 (4 months)
Юрія-Фарм, ТОВ, Київ (Хімічна промисловість, фармацевтика)

Creating user administration
Error correction
Working with databases
Formation of technical tasks
Interaction with customers and developers

Analyst 1C

from 09.2020 to 06.2023 (2 years 10 months)
Imperial, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

- 1C users technical support
- Doing regulations data processing
- Data reconciliation of balance list
- Production of technical tasks

Project Manager, Analyst 1C

from 09.2019 to 09.2020 (1 year)
BFI (Bakery Food Industry), Киев (Оптова торгівля, дистрибуція, імпорт, експорт)

- Providing consulting in 1С (Business Management, Production ( Trade ) Management)
- Accounting, Tax Accounting, Management Accounting
- Correction of errors in the documents of the database for their recording, conducting, approval
- Setting, opening and period control for database users
- Opening and setting up user profiles (rights)
- Settings 1С RLS (Record Level Security)
- Administration of the 1С mobile application project (manual creation, application monitoring, error correction, user support, data integration to 1C system etc.)

Technical advisor (Online support)

from 08.2015 to 09.2019 (4 years 2 months)
Samsung, Киев (Wholesale, distribution, imports, and exports)

- Provision of specialized technical, warranty and general information support in more than 5 CIS countries;
- Practicing information processing skills, identifying key needs and providing solutions to the client, regardless of the region of circulation;
- Registration of applications, communication with the service center, receiving and processing the treatment of "conflicting" customers;
- Reception, processing and providing answers to requests for cooperation, charity, sponsorship, etc.;
- Organization and participation in event activities at the department and company levels, participation in charity events;
- If necessary, help the supervisor in organizing the workflow of the group - creating a work schedule, distributing the workload, performing other instructions from management

Additional duties:
Execution of organizational measures at the department and company levels.

Education

Donetsk National University of Economics and Trade. Mikhail Tugan-Baranovsky, Institute of Accounting and Finance, Finance and Credit, Donetsk.

Finance and Credit, Донецк
Higher, from 2008 to 2013 (5 years)

Additional education and certificates

Центр сертифікованного навчання ТОВ "Проком"

24 місяці

Knowledge and skills

• MS Office
• MS Excel
• MS Word
• PC User
• 1C
• Internet User
• Windows
• CAD
• SMM
• Google
• Accounting
• Keynote
• Google Slides
• Jira
• Trello

Language proficiencies

English — average