Resume from October 1, 2019 PRO

Біда Галина Іванівна

Менеджер ЗЕД, 20 000 UAH

Full-time.

Age:
40 years
City:
Lviv

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Work experience

sale consultan

from 02.2017 to 08.2019 (2 years 6 months)
shop of haberdashery, sewing accessories, beads, Lviv (sale consultant in the shop of haberdashery, sewing accessories, beads.)

An official support of groups of foreign clients

from 06.2012 to 06.2012 (less than a month)
EURO 2012, Львів (UEFA EURO 2012)

an official support of groups of foreign clients

The head of support section

from 10.2009 to 09.2011 (1 year 11 months)
"Fanel", Львів (Sewing of national costumes)

1)registration ,support of orders
2)coordination of trade and production process (sewing planning and ordering for the current month, coordination on various issues with production and trade departments
3)control of payments and providing of services
4)registration of necessary documents
5)work with supply department
6)staff training, organization of the department
7)searching for new customers
8)regular reporting
9)active participation in the development of measures to improve the company

A support manager

from 10.2008 to 09.2011 (2 years 11 months)
“Fanel”., Львів (Sewing of ukrainian national costumes)

1)contacting with customers by phone, e-mail, at the meetings.Discussion of details as for sewing of national costumes ( size, design, fabrics, discussing of returning terms of the orders)
2)payment control
3) making and control of documentation (bill, waybill,contract,specification), sending parcels to orders, distribution of money in orders etc.
4)control of sales of products (delivery of goods across Ukraine and abroad, working with custom declarations)
5)working with computer programs (1С: creating of new orders etc., Excel, Word).

An assistant manager

from 10.2007 to 01.2008 (3 months)
Alico AIG Life, Львів (an insurance company)

coordination of work in the office by the instructions of the main manager.

An office-manager

from 01.2006 to 09.2007 (1 year 8 months)
“Lecalo”, Львів (Building design firm)

Duties and responsibilities: receiving of calls, paying of reception and checks, work with foreign clients.


Education

Lviv University

Faculty – philology, speciality – Ukrainian language and literature, master., Львів
Higher, from 09.1996 to 07.2007 (10 years 10 months)


Professional and other skills

Tutoring of English and Ukrainian languages more than 15 years. (15 years of experience)
Above average, I currently use it.


Language proficiencies

English — above average


Additional information

KNOWLEDGE OF LANGUAGES:Russian, English.

WORKING EXPERIENCE
01.06. – 09.07. – an office-manager of a building design firm “Lecalo”.
Duties and responsibilities: receiving of calls, paying of reception and checks, work with foreign clients.

10.07. – 01.08. – an assistant manager in an insurance company “Alico AIG Life”.
Duties:coordination of work in the office by the instructions of the main manager.

02.08 – a support manager of the factory “Fanel”.
Duties and responsibilities:
1)contacting with customers by phone, e-mail, at the meetings.Discussion of details as for sewing of national costumes ( size, design, fabrics, discussing of returning terms of the orders)
2)payment control
3) making and control of documentation (bill, waybill,contract,specification), sending parcels to orders, distribution of money in orders etc.
4)control of sales of products (delivery of goods across Ukraine and abroad, working with custom declarations)
5)working with computer programs (1С: creating of new orders etc., Excel, Word).

10.08 – 09.11 – the head of support section in Fanel.
Duties and responsibilities:
1)registration ,support of orders
2)coordination of trade and production process (sewing planning and ordering for the current month, coordination on various issues with production and trade departments
3)control of payments and providing of services
4)registration of necessary documents
5)work with supply department
6)staff training, organization of the department
7)searching for new customers
8)regular reporting
9)active participation in the development of measures to improve the company

June 2012 – work at EURO 2012
Duties:an official support of groups of foreign clients.

ADDITIONAL WORKING EXPERIENCE: tutoring of English and Ukrainian languages more than 15 years.


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