Resume from October 2, 2019

Ivanova Anna

Support manager


22 years

Contact information

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Work experience

In-house writer

from 04.2019 to now (6 months)
Hexa, Kyiv (IT)

I was writing academic papers on a variety of topics in English. My responsibilities also included communicating with customers, completing the tasks that they set for me. I learned the skills of academic English, competent communication with clients and the rules of formal communication

English teacher

from 07.2017 to 01.2019 (1 year 6 months)
Wingokids, Beijing (Teaching)

I worked as an English teacher with children and teenagers. My company provided me with a teaching program, but for some classes I developed the program by myself. I learned intercultural communication, building close working relationships and raised the level of my English, since I worked a lot with American and British teachers

English teacher

from 09.2014 to 06.2017 (2 years 9 months)
Private tutor, Kyiv (Education)

I was preparing high-school students for national and abroad university exams. Also, I was working with foreigners who wanted to learn Ukrainian and Russian.


KNU named Taras Shevchenko

Philologist, Kyiv
Higher, from 09.2014 to 06.2019 (4 years 9 months)

Professional and other skills

  • Computer skills
    Microsoft Windows office, MS Excel
  • Problem solving (2 years of experience)
    Above average, I currently use it.
  • Communication (4 years of experience)
    Advanced, I currently use it.
  • Diplomacy (3 years of experience)
    Above average, I currently use it.
  • Patience (4 years of experience)
    Advanced, I currently use it.

Language proficiencies

  • Ukrainian — fluent
  • Russian — fluent
  • English — advanced
  • Chinese — average
  • French — beginner

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