Contact information

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Language proficiencies

• English — advanced
• Ukrainian — fluent

Additional information

Ivanna Zakharchuk

Khmenlnytskyi National University,

Philology and Translation faculty from
September 1, 2012, till June 30, 2017

(488)86497882 (WhatsApp); (380)9832871(Viber)
@iv4ever (Telegram)

[open contact info](look above in the "contact info" section)
English, Russian, Ukrainian

HR Manager at 2 companies: The USA construction company (26 emloyees) & World-wide Trademark company (46 employees). Signed NDA. Sep 30, 2021 - 'till now

- Full-sircle recruitment process (all continents + hardly to fill positions)
- Business development process
- Revenue allocation and forecast
- Business strategies for 3, 5,10 years
- Risk management plan and etc.
- Vendor management and govermental jurisdictions (22 cities in the USA)
- Pefrormance report, KPIs


Freelancer at Marketing and e-commerce field at Ukraine /Confidential/ - Aug 08, 2020 - Sep 29, 2021

Skills:
SMM, Email marketing, SMS Marketing, Marketing campaigns at IG/FB, Tik Tok Business account for brand presence, Content Creator in 3 languages: en/rus/ua, Google My Business profile optimization.

Achievements: Google Garage Certification 2021

Human Resources Coordinator at Lapita Hotel, Dubai Parks and Resorts, Dubai, UAE

Tech-savvy skills:
• PeopleSoft Enterprise • Birchstreet
• Dnata Corporate
• Oasys eHCM
• Oasys Payroll Hiring systems: GRS Bayt.com, HOSCO,Caterer Global

Achievements:

✓ Facilitated the opening of 250 new bank accounts in 3 months.
✓ Went above my duty hours and implement a filing system for Human Resources, organizing more than 700 past and current employee
documents.
✓ Arranged 60 vocational tickets within 1 month.
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✓ Onboard 22 new hires within 1 month.
✓ Organized AAW event with the different excursions, snacks and transportation for 5 days within 1 week. Including day and night shift activities.

Professional Experience

Responsibilities:
• Process life insurance application, deletion, transfer request, sick leave reimbursement claims, Worker’s Compensation.
• Assist with Talent Assessment & Acquisition with high-volume staffing.
• Operate Recruiting Software and post a fresh content on Social media channels.
• Ensure successful onboarding.
• Process travel arrangements for vacation and business trip.
• Process the effective off boarding and follow up with final settlement.
• Collating payroll information on a monthly basis.
• Reviewing and processing employee expense reports.
• Counseling managers and employees on transfers, promotions and terminations.
• Process bank application and prepare salary certificate, salary transfer.
• Arrange in-house and external events for associate engagement
• Prepare daily business packet
• Manage employee files in our filing system and update their records in the system.
• Handle System enrollment and re-enrollment process

Waitress
Ari Pool Bar and Restaurant - Lapita Hotel, Dubai Parks and Resorts, Dubai, UAE (previously) from 23 October ‘till 18 June 2018
Responsibilities:
• Registered customer complaints and preferences
• Supervised Interns and beginners
• Provided proper serving etiquette and handle customer complaints
• Oversaw stock level
• Made recommendations

Restaurant Supervisor
Arena Hotel, Khmelnytskyi city, Ukraine from January 2015 –October 2017
Responsibilities:
• Ordered suppliers
• Kept statistical and financial record
• Produce staff rotas
• Provided service for VIP guests and table reservation
• Operated cash register and handled cash transaction
• Event Organizator: Weddings, Anniversary and Birthday Party Agenda
• Revenue forecast