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Work experience

HUMANITARIAN AID LOGISTICS LEAD

from 02.2024 to 12.2025 (1 year 11 months)
“RESERVIST” (Public Organisation / NGO), Київ (Неприбуткові, благодійні та громадські організації)

- Led the humanitarian logistics track, coordinating cross-border aid movements from Europe and the U.S. into Ukraine (routing, transport coordination, documentation).
- Built and managed an international partner and transport-provider network, leading cross-border communications and coordination.
- Developed operational planning frameworks (routes, priorities, escalation paths) to support decision-making in a rapidly changing environment, including access planning for hard-to-reach areas.
- Directed access and in-country distribution, including storage/staging, dispatch planning and inventory flow.

HEAD OF LOGISTICS DEPARTMENT

from 02.2021 to 12.2023 (2 years 11 months)
MARK MULTIMODAL, Одеса (Транспорт, логістика)

- Led international multimodal logistics operations for shipments to Ukraine from
Europe, Turkey and the CIS/Baltics
- Liaised with ports/terminals, partner carriers, and regulatory authorities.
- Prepared shipping and customs documentation (manifests, bills of lading, orders).
- Coordinated cargo inspections and container operations.
- Recruited and coordinated drivers for transport across Ukraine and Europe; supported route planning, operational adjustments and reverse logistics optimisation.

LOGISTICS OPERATIONS SPECIALIST

from 02.2020 to 01.2021 (1 year)
MARK MULTIMODAL, Одеса (Транспорт, логістика)

- Managed day-to-day multimodal international shipment execution and tracking.
- Prepared and checked shipping/customs documentation.
- Supported inspections/approvals and container operation documentation.
- Supported routing adjustments and issue resolution to ensure on-time delivery.

CUSTOMS BROKER

from 02.2018 to 01.2020 (2 years)
HERMES EXPRESS SHIPPING, Київ (Транспорт, логістика)

- Performing the full cycle of documentation for the customs clearance of vehicles.
- Coordinating interactions with customs authorities and institutions.

PORT FORWARDER

from 01.2017 to 06.2017 (6 months)
PEARL OF LOGISTICS, Одеса (Транспорт, логістика)

- Coordinated container preparation and terminal handling, including transport to the
unpacking zone and cargo release procedures.
- Prepared and processed documentation for customs clearance and terminal release
(shipping/customs paperwork, approvals).

LOGISTICS INTERNSHIP

from 03.2016 to 08.2016 (6 months)
INTERNATIONAL CARGO SERVICE, Одеса (Транспорт, логістика)

- Conducted outbound outreach to identify potential clients and initiate shipment
requests.
- Coordinated and tracked all delivery stages, liaising with partners/carriers through
final delivery, while preparing shipping and commercial accompanying
documentation.

CUSTOMER RELATIONS ASSISTANT

from 01.2015 to 02.2016 (1 year 2 months)
PHILIP MORRIS INTERNATIONAL, Одеса (Оптова торгівля, дистрибуція, імпорт, експорт)

- Delivered product and service consultations to clients.
- Conducted 1:1 and group presentations to support product awareness and customer onboarding.
- Maintained accurate client records and reports; tracked recurring issues and suggested improvements.

Education

Odesa National Maritime University

Logistics Management (Sea and river transport), Одеса
Higher, from 2013 to 2017 (4 years)

Additional education and certificates

Institute of Modern Business Management - Advanced Training Courses for Customs Clearance Agents

2020, 80 hours

Ukrainian Maritime Training Centre (Specialized courses in maritime logistics and operations).

2017, 3 months

Knowledge and skills

• MS Office
• QD Professional
• Management of transport logistics
• Supply Chain Coordination
• Partners Relations
• Automation of Workflows
• Cross-border Shipment
• Route Planning
• Tracking
• Proactivity
• Strong Communication
• Adaptability
• Teamworking
• Goal-Orientation
• Responsibility
• Educability

Language proficiencies

• English — above average
• Ukrainian — fluent
• French — beginner

References

• Onur Guvenler

  Onur Guvenler

  Managing Director, Mark Multimodal

  Contact details are hidden

• Волошин Михайло Ігорович

  Волошин Михайло Ігорович

  Директор, RESERVIST

  Contact details are hidden

Additional information

Experienced logistics professional in international multimodal
operations, customs documentation, workflow coordination.

Led logistics departments, managing end-to-end shipment planning,
execution and tracking across cross-border routes. Skilled in
process optimisation and transport workflow automation, with
strong partner and regulatory liaison experience.