Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/6234156/

Work experience

Customer support representative

from 06.2022 to 09.2022 (3 months)
Consumer Attorneys, Kyiv (Legal)

Basically the company dealt with Identity theft Protection and insurance, Dark Web Monitoring and helping Clients in the USA improve their Credit Score.
I had the following responsibilities:
- To Speak with Clients and Identify their needs.
- To Help Clients by connecting them to the company’s attorneys.
- Developing and maintaining positive customer relationships and satisfaction
-Going above and beyond to give our clients a smooth experience.

Customer Support Representative

from 02.2019 to 11.2020 (1 year 9 months)
Md group Company, Kyiv (Transportation and logistics)

I had the responsibility of working as a health care concierge, assisting clients in the US via phone calls and making sure they get their benefits in the health sector.
I was able to achieve great results while in the company. Was very diligent, punctual and had the right attitude towards work

Customer Support Representative/dispatcher

from 09.2017 to 02.2019 (1 year 5 months)
TIT Ventures, Lagos, Nigeria (Logistics), Kyiv (Transportation and logistics)

I had the responsibility of being the middleman (contacting the driver) between the manufacturers of a water company and an institution my company was supplying to.

Education

Bogomolets national medical university

Medical, Kyiv
Unfinished higher, from 2019 to 2025 (6 years)

Additional education and certificates

TOEFL

2018

Knowledge and skills

• MS Word
• MS Excel
• MS PowerPoint
• MS Office
• Excellent Communication Skills
• Customer Service Skills

Language proficiencies

• English — fluent
• Ukrainian — average

Additional information

As a person, I am very welcoming, easy to learn, Focused and Dedicated in Whatever I do. I also enjoy team work and love assisting people.
I can work and coordinate perfectly under stress and will always put in my best at a given task.