Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/6234448/

Work experience

Customer support representative

from 05.2025 to now (9 months)
JustAnswer, Удаленно (Услуги для населения и бизнеса)

Customer support representative

from 10.2024 to 02.2025 (5 months)
AddSalesforce, Удаленно (Издательство, полиграфия)

Main language - German. Language of communication with colleagues - English

Customer support service

from 04.2022 to 05.2024 (2 years 2 months)
Dohop Umsteigeversicherung, Remote (Tourism)

An insurance between self-connected flights.
Main language - German. Language of communication with colleagues - English

Senior Barkeeper

from 05.2021 to 11.2021 (7 months)
TUI Cruises, MeinSchiff 2 (Hotel and restaurant industry)

Bartender

from 10.2018 to 05.2020 (1 year 8 months)
TUI Cruises, Mein Schiff Herz, MeinSchiff 2 (Hotel and restaurant industry)

Bartender

from 07.2018 to 10.2018 (4 months)
Люди Fusion Place, Vinnitsa (Hotel and restaurant industry)

Education

Vinnytsia State Pedagogical University

Institute of foreign languages, German and Slavonic philology and Foreign literature, Vinnytsia
Higher, from 2012 to 2016 (4 years)

Additional education and certificates

Google Data Analytics

6 місяців 10 годин
Certificate

Knowledge and skills

• CRM Zendesk
• Freshdesk
• Slack
• MS Teams
• SQL
• Ведення CRM
• Здатність до навчання
• Дисциплінованість
• Five9
• Робота з клієнтами
• MS Office
• MS Excel
• Технічна підтримка користувачів

Language proficiencies

• German — fluent
• English — fluent
• French — beginner
• Ukrainian — fluent

Additional information

Kindly asking to contact me via Telegram/E-Mail