Contact information

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Work experience

Sales manager

from 08.2024 to now (1 year 6 months)
First Foundry LCC, Remote (Metallurgical industry, metalworking)

- Identify and pursue new business opportunities within the Polish market.
- Build and maintain strong, long-term relationships with customers and partners.
- Implement sales plans and initiatives to achieve revenue targets.
- Conduct negotiations with clients, prepare offers, and close deals effectively.
- Monitor competitors, industry trends, and customer needs to adjust strategies.
- Prepare regular sales reports, forecasts, and performance analyses for management.
- Work closely with marketing, logistics, and product teams to ensure customer satisfaction.
- Ensure all sales activities comply with company policies and local regulations.

Freelance translator of the Polish language

from 02.2020 to 08.2024 (4 years 7 months)
Freelance translator of the Polish language, Remote (Education and science)

- Provided accurate translations between Polish/Ukrainian
- Specialized in commercial, technical, and creative texts.
- Built strong client relationships through attention to detail and timely delivery.
- Collaborated with international clients, earning repeat contracts and positive feedback.

Customer support manager

from 11.2018 to 11.2020 (2 years)
Offshore Pro Group, Other countries (Consulting, accounting and auditing)

- managing customers cases
- business correspondence with international partners
- searching for new partners for the company
- organizing of trainings and seminars for employees
- working with CRM system
- editing company products articles
- working with the base of legal documents
- working with the banking department and contacts with banks
- troubleshooting

Logistics manager of the transport company.

from 06.2018 to 11.2018 (6 months)
Veles Ltd, Ternopil (Transportation and logistics)

Planning, coordinating, and monitoring logistics operations such as warehousing, inventory, transportation, and supply chain processes.

Translations Bureau Administrator and interpreter of Polish

from 11.2003 to 01.2016 (12 years 3 months)
Ternopil Chamber of Commerce and Industry, Ternopil (Consulting, accounting and auditing)

-Managing translation works within the bureau
-Liaising with clients and staff of translators for the bureau
-Providing full translation services for various documents
-Accepting documents and relevant payments, processing invoices
-Ensuring qualified and efficient translation services (including interpreting) into a required language
-Dealing with complaints
-Processing the office paperwork
-Planning development strategies for the bureau, researching and applying new types of activities to benefit the business
-Researching and ensuring the translators partnership for the bureau
-New staff training
-Liaising with trade and Industry Chamber Head Office
-Translations from Ukrainian / Russian into Polish and from Polish to / Ukrainian / Russian languages (legal, technical, economic, financial, statutory documents, insurance documentation, translation of personal documents, etc.).

Education

Ternopil National Economic University (Ternopil, Ukraine)

Finance, Ternopil
Higher, from 1999 to 2001 (2 years)

Ternopil Experimental Institute of Pedagogical Education (Ternopil, Ukraine)

Polish language and World Literature, Ternopil
Higher, from 1992 to 1997 (5 years)

Knowledge and skills

• MS Office
• CRM

Language proficiencies

• English — above average
• Ukrainian — fluent
• Polish — fluent