Contact information

The job seeker has entered a phone number , email and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/6498406

Work experience

Email Marketing Manager (iGaming)

from 11.2023 to now (5 months)
Gambling, Дистанційно (Маркетинг, реклама, PR)

• Developed and implemented an email marketing strategy that increased open rates
• Creating email templates in Stripo
• Create triggered campaigns and promo emails
• Monthly filling of stats based on the work done
• Developing ideas to increase conversion and click-through rates of emails
• Checking the quality of other managers' work

Marketing Supervisor (iGaming)

from 01.2023 to 11.2023 (10 months)
Gambling, Вся Україна (Маркетинг, реклама, PR)

• Setting tasks for managers, designers using Trello.
• Lead the accountability of the completed work for clients.
• Supervise the team, ensuring the tasks are completed in a timely and accurate manner.
• Provide internships for new employees, making sure that they feel comfortable in the team.
• Responsible for team atmosphere.
• Provide guidance, support, performance evaluations and helping managers with any issues or concerns.
• Cooperate closely with top management (CMO, Team Lead, CTO) to keep the quality of the work done, as well as inform employees about all kinds of updates.

Marketing Manager (iGaming)

from 10.2022 to 01.2023 (3 months)
Gambling, Вся Україна (Маркетинг, реклама, PR)

• Developed marketing campaigns to increase brand awareness and customer acquisition
• Copywriting for various kinds of promos.
• Creating the marketing campaigns, pushes, emails, SMS using Customer.io, SendGrid, OneSignal.
• Filling CMS on websites.

Beauty salon manager

from 04.2022 to 06.2022 (2 months)
Xnail Sp z o.o., Warsaw, Poland, Інші країни (Краса, фітнес, спорт)

• Provided optimal assistance to the General Manager and handled a variety of tasks.
• Worked to achieve high levels of customer satisfaction, increasing the popularity of the salon
• Promoted the salon's mission of quality customer service on a daily basis.
• Assisted Nail technicians with any tasks necessary.
• Handled inquiries about the salon and provided detailed information about
the salon's offerings.
• Evaluatingnailtechniciansworkaswellascontrollingcompletionofthetasks
on the daily basis

Customer Service Representative (iGaming)

from 05.2021 to 10.2021 (5 months)
Gambling, Вся Україна (Телекомунікації, зв'язок)

• Deal with issues and requests from International customers.
• Receiving, processing, and solving problems in Omnidesk.
• Providing support in English and Russian. Processing the financial
operations.
• Redirected calls as needed and worked with my supervisor to address any
outstanding issues or concerns.
• Communicated effectively with colleagues and superiors.

Education

University of Warsaw

Management, Warsaw
Higher, from 2019 to 2022 (3 years)

Graduated with High Honors in the Corporate Management field ( July 2022 )

Knowledge and skills

Language proficiencies

• English — above average
• Ukrainian — fluent
• Russian — fluent
• Polish — above average