Resume from September 7, 2022PRO


Support manager, адміністратор, менеджер з продажу, 13 000 UAH

Full-time, part-time.
20 years
City of residence:
Ready to work:
Lutsk, Remote

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Work experience

Beauty salon manager

from 04.2022 to 06.2022 (2 months)
Xnail Sp z o.o., Warsaw, Poland, Інші країни (Providing manicure, pedicure, eyelash and eyebrow services)

• Provided optimal assistance to the General Manager and handled a variety of tasks.
• Worked to achieve high levels of customer satisfaction, increasing the popularity of the salon
• Promoted the salon's mission of quality customer service on a daily basis.
• Assisted Nail technicians with any tasks necessary.
• Handled inquiries about the salon and provided detailed information about
the salon's offerings.
• Evaluatingnailtechniciansworkaswellascontrollingcompletionofthetasks
on the daily basis

Customer Service Representative

from 05.2021 to 10.2021 (5 months)
SupportLab, Луцьк (Customer service)

• Deal with issues and requests from International customers.
• Receiving, processing, and solving problems in Omnidesk.
• Providing support in English and Russian. Processing the financial
• Redirected calls as needed and worked with my supervisor to address any
outstanding issues or concerns.
• Communicated effectively with colleagues and superiors.

Sales Specialist

from 09.2020 to 10.2020 (1 month)
Furniture showroom, Дистанційно (Furniture goods sales)

• Processing the requests from customers and maintaining a customer base in CRM.
• Making the orders and transfer to the company.
• Helped to increase customer retention by striving to create wonderful
customer experiences.
• Checking the prices and promotional rates for customers.


University of Warsaw

Management, Warsaw
Higher, from 2019 to 2022 (3 years)

Graduated with High Honors in the Corporate Management field ( July 2022 )

Гімназія №4 імені Модеста Левицького

Secondary, from 2007 to 2019 (11 years 9 months)

Professional and other skills

Computer skills
MS Office, CRM

Language proficiencies

  • English — above average
  • Ukrainian — fluent
  • Russian — fluent
  • Polish — above average

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