Contact information

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Work experience

Junior QA Engineer

from 03.2022 to 05.2022 (2 months)
SoftServe, Remotely (IT)

𐤟 Static testing of requirements.
𐤟 Bug reporting.
𐤟 Functional and non-functional testing.
𐤟 Retest and regression testing.
Tools: Chrome dev tools, Jira, Trello, Google Documents, Postman, Bash command line.

Customer Support Engineer (L2)

from 11.2021 to 03.2022 (4 months)
SoftServe Business System, Remote (IT)

• Assisting international clients
• Sending emails
• Investigating problems reported by a client
• Logging and tracking issues
• Conducting online meetings
• Creating and testing public solutions
• Work with databases using DBMS (MS SQL Server and MySQL)
• Writing scripts using SELECT, DISTINCT, COUNT, WHERE, AND / OR, BETWEEN, IN, ORDER BY, MIN / MAX / AVG, LIKE, LIMIT, GROUP BY, HAVING

Technical Support Specialist(L1)

from 04.2021 to 07.2021 (3 months)
CrazyNetwork, Kamianets-Podilskyi (IT)

Provided first-level technical support to end users
on proprietary software and applications, including
installation, basic usage, and appropriate service
level to warranty.
Performed troubleshooting techniques over the
phone or via web messenger to identify and
resolve issues.
Established patterns to reoccurring issues and
provided input to system admistrators.

Junior QA Engineer

from 11.2020 to 12.2020 (1 month)
Test Team NOW, Київ (IT)

Creation of test documentation (checklist, test cases)
Performing checks on the checklist and test cases
Search for bugs and create bug reports
Reporting to the curator
Working with real QA team lead

Junior QA Engineer

from 09.2020 to 10.2020 (1 month)
Kitsoft company, Freelance, Київ (IT)

2020 - Closed beta testing of the project "Single portal of state services Diia":

10.20 - 25.10.20 - testing of the mobile application "My policy". This is the policy manager of Compulsory Motor Third Party Liability Insurance. In the event of an accident, you can quickly and accurately draw up a European Protocol directly in the annex
09.20 - 14.10.20 - documentation testing and services "eMalyatko" (so that parents can independently register services in connection with the birth of a child online)
09.20 - 29.09.20 - testing documentation and providing electronic services in the construction industry (notification of the beginning of preparatory work, notification of the start of construction work, declaration of readiness of the facility for operation)

Помічник оператора ПУ

from 04.2008 to 11.2018 (10 years 7 months)
ПАТ "Подільський цеменет", Кам'янець-Подільський (Будівельна промисловість, деревообробка)

Управління виробничими процесами цементного заводу

Education

ПДАТУ

Професійна освіта. Процеси, машини та обладнання агропромислового виробництва., Кам'янець-Подільський
Higher, from 2007 to 2012 (4 years 7 months)

Additional education and certificates

Quality Assurance course, SkillUP Ukraine

2020, 6 місяців

SQL Course – academy.sql.ua Data Academy

2020, 2 місяців

Дія. Цифрова освіта

1 день
Certificate

Knowledge and skills

• HTML
• CSS
• SQL
• Database
• Testing Theory
• Experience in creation of test documentation: check-list, test c
• Understanding of SDLC/STLC and role of QA Engineer
• Understanding of Software Development Methodologies
• Xperience using Test and Defect Management tools (Jira, Trello)
• Advanced user of Windows

Language proficiencies

• English — average
• Ukrainian — fluent
• Polish — beginner

Additional information

Personal qualities:

v Team Work;

v Stress Resistant, Tolerant, Reliable, Communicable;

v Creative, Flexible Mind, Self-Education;

v Respect to personal space.