Contact information

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Work experience

Customer support representative

from 04.2024 to 10.2025 (1 year 7 months)
AXA, Remote (Finance, banking, and insurance)

- Guide customers through the claims process step by step
- Help fill out claim forms and collect required documents
- Track claim status and provide updates
- Act as a bridge between the customer and claims adjusters

HR manager

from 08.2020 to 06.2021 (11 months)
Atlas Recruiter, Lviv (Transportation and logistics)

Education

Kyiv National University of Construction and Architecture

Architecture, Київ
Higher, from 2025 to 2027 (2 years)

International university lviv polytechnic

Architecture, Lviv
Higher, from 2019 to 2023 (4 years)

Knowledge and skills

• Interior design
• Communicability
• Handling objections
• Organizedness
• Conflict-free
• Adaptability
• Discipline

Language proficiencies

• Arabic — fluent
• French — beginner
• Ukrainian — above average
• English — advanced