Contact information

The job seeker has entered a phone number , email and Facebook.

You can get this candidate's contact information from https://www.work.ua/resumes/6784111/

Work experience

Customer support representative

from 09.2021 to now (3 years 3 months)
Jan de Rijk Logistics Ukraine, Київ (Транспорт, логістика)

• Currently working with export, transit, and import documentation for GB-EU routing.
• Proficient in raising all the necessary customs documentation for international shipments Brexit routing.
• Responsible for arranging bookings for shipments on various platforms, including Stena Line, P&O, Irish Ferries, DFDS, and Eurotunnel.
• Provide regular shipment status reports to customers and offer timely updates on any delays or issues.
• Collaborate with CS teams and gain experience with a wide range of customers, such as KLM, DAF, TNT FedEx, Amgen, JTI, DSV, WFS, Kuehne + Nagel, DB Schenker, Lufthansa, Canon, CEVA, SCS, among others (approx. 100 customers in total).
• Interact effectively with the CS department and planning department to ensure smooth operations.
• Manage all relevant correspondence related to shipping and logistics.

Billing accountant

from 05.2021 to 07.2021 (2 months)
F&S HealthCare Solutions (New York), Київ (Фінанси, банки, страхування)

Receiveing and sorting incoming payments
Managing and tracking incoming payments
Managing account statuses
Identifying inconsistencies
Regularly updating accounts of database
Informing clients on their outstanding debts and deadlines
Answering clients' equations and address problems
Posting bills, receipts and invoices
Preparing and presenting report to supervisor

Logistics manager

from 10.2020 to 02.2021 (4 months)
FOP Malinovskiy, Київ (Транспорт, логістика)

Drawing up routes for cargo delivery;
Selection of appropriate transport and cost-effective route;
Registration of documents and execution of the order;
Control of storage, placement and loading of goods;
Control of timely delivery and interaction with customers on delivery times;
Work with Largo, Della

Education

Kyiv State College of Tourism and Hospitality

Commodity science and commercial activity, Kiev
Specialized secondary, from 2005 to 2008 (2 years 9 months)

Additional education and certificates

Дія. Цифрова освіта

1 день
Certificate

IRU - Certificate of Professional Competence (CPC) for the Road Transport Manager - National and International Road Haulage

2023

FIATA - Transport logistics and international freight forwarding

2023, 4 months

Knowledge and skills

• MS Office
• PC User
• Internet User
• MS Outlook
• Ініціативність
• Della
• Ларді-Транс
• Організованість
• Організація внутрішніх перевезень

Language proficiencies

• English — above average
• Russian — fluent
• Ukrainian — fluent

Additional information

Well-developed Skills in :
•Organization of cargo transportation, delivery control;
•Choosing a route, organizing the departure of cars on the line;
•Control of dispatch and delivery, coordination of drivers;
•Online dispatching of cargo transportation.


Personal Competences
•A clear vision to accomplish the company goals;
•Highly organized and detail-oriented;
•Customer service and interpersonal skills;
•Planning and organizing;
•Ability to talk and conduct business in 2 languages;
•Problem solving and negotiation skills;
•Good at establishing rapport with people from diverse backgrounds;
•Familiarity with phone etiquette, customer service, and documentation practices;
•Ability to complete and review daily route paperwork, accurately;
•Ability to deal with large amount of information;
•Strong team player;
•Willingness to learn and grow;
•Readiness for business trips.

Level of English : CEFR - B2, IELTS 6.0, Cambridge 170

Driving License : category B.

Marital status : married.

Interests and Hobbies :
Outdoor activities, volleyball, swimming, cycling.

===I'm seeking employment opportunities that offer the potential for professional growth and further development.===