Микита
Technical support specialist, 26 000 UAH
Contact information
The job seeker has entered a phone number , email and LinkedIn.
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
You can get this candidate's contact information from https://www.work.ua/resumes/6883964/
Work experience
Financial Intermediation Manage
from 09.2023 to 03.2025
(1 year 7 months)
Біржовий університет, навчальний центр, ТОВ, Дистанційно (Освіта, наука)
📞 Customer Support: Experience working in a call center, handling inquiries via calls, chat, tickets, and emails.
💼 Business Communication: Proficient verbal and written communication, resolving customer issues.
🛠 Technical Support: Providing consultations and assistance to users regarding service operations.
📊 Financial Analysis: Consulting on stock market-related matters.
📑 Data Administration: Maintaining reports and analyzing customer inquiries.
🖥 Computer Proficiency: Experienced user, proficient in office software and CRM systems.
Farmer/Junior
from 08.2022 to 01.2023
(6 months)
ARBITA, Київ (Маркетинг, реклама, PR)
Preparing accounts on platforms such as Facebook, Google, and Instagram for advertising launches.
An employee of the hotel and restaurant business
from 03.2021 to 12.2022
(1 year 10 months)
McDonald's, Київ (Готельно-ресторанний бізнес)
Greeting and serving guests with politeness and efficiency.
Preparing and selling a variety of food and beverages according to company standards.
Adhering to hygiene norms and safety standards during food preparation.
Maintaining cleanliness and orderliness in the work area and cleaning zones.
Regularly replenishing supplies of products and materials.
Working as a team with other employees to ensure efficient restaurant operations.
Following service standards and addressing guest requests and complaints.
Performing other tasks as assigned by the restaurant management.
Education
Державний торговельно-економічний університет
Master's degree, Craft technologies, Київ
Higher, from 2023 to 2024 (1 year)
Державного торговельно-економічного університету
ФРГТБ/Ресторанні технології та бізнес, Київ
Higher, from 2022 to 2023 (1 year)
Національний університет оборони України імені Івана Черняховського
Організація продовольчого,речового,шкіперського і торговельно-побутового забезпечення, Київ
Higher, from 2020 to 2022 (2 years)
Державного торговельно-економічного університету
ФРГТБ/Харчові технології, Киев
Unfinished higher, from 2018 to 2022 (4 years)
І-ІІІ ступенів №292 імені гетьмана України Івана Мазепи
Київ
Secondary, from 2007 to 2018 (11 years)
Additional education and certificates
Всесвіт тестування, або Як стати тестувальником
1 місяць
Certificate
Typing speed certificate
0 місяців
Certificate
"Fundamentals of Software Testing"
1 місяць
Certificate
Basics of Cyber Hygiene / НАДС
1 місяць
Certificate
Knowledge and skills
- MS Windows
- MS Office
- MS Outlook
- Binotel
- Sumsub
- Slack
- Jira
- Confluence
- Tradernet
- ArchiCAD
- VEGAS Pro
- Adobe Photoshop
- Dolphin Anty
- SQL
- Airtable
- Trello
- HTML
- CSS
- JavaScript
- Користувач ОС Linux
- Postman
- Fiddler
Language proficiencies
- Ukrainian — fluent
- English — average
Additional information
Особисті якості: відповідальний, цілеспрямований, комунікабельний,
стресостійкий, швидко засвоюю нову інформацію та вчусь, акуратний,
пунктуальний.
Similar candidates
-
Спеціаліст Service Desk
Remote, Kyiv -
Спеціаліст Service Desk
Remote, Kyiv -
Client service representative
Remote -
Technical support specialist
48000 UAH, Remote -
Customer success manager
Remote, Odesa, Kharkiv -
Спеціаліст help desk
Remote