Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/6895517/

Work experience

Лікар-координатор

from 12.2024 to now (1 year 2 months)
Bajaj Allianz General Insurance Ltd., Інші країни (Фінанси, банки, страхування)

Customer Support & Account Manager (Night Shift) Ставки, Азартные игры

from 02.2021 to 03.2025 (4 years 2 months)
Euro Marketing, Одеса (Телекомунікації, зв'язок)

- Process outcoming requests through chats, mail, telephone, and messengers.
- Inform clients about current promotions and product offers.
- Record client requests, work with the portrait, add key information to the player's profile.
- Communicate with related departments to resolve technical, payment, and VIP issues.
- Create the friendliest and warmest possible atmosphere for the client, resolve issues here and now
- Comply with quality communication requirements and KPIs.

Customer Support and Sales Representative

from 01.2020 to 01.2021 (1 year)
Beconnect, Odesa (Telecommunications and networking)

- Developing sales pitches to sell products or services, making cold calls to sales leads or taking calls from prospective customers and maintaining documentation of their sales like invoices or client contracts.

Education

Одеський національний медичний університет

Магістр медицини. 'лікар', Одеса
Higher, from 2016 to 2022 (6 years)

Knowledge and skills

• MS Office
• CRM

Language proficiencies

• English — advanced
• Hindi — fluent

Additional information

Key Skills:-
Teamwork
Fast Learner
Ability to Multitask
Customer Service
Ability to Work Under Pressure
Communication Skills