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Resume from January 1, 2026

Ubong

Customer service specialist, 25 000 UAH

Considering positions: Customer service specialist, Маркетолог, Sales director, Supervisor, Customer support representative, Call Center Representative

Employment type: full-time, part-time

Age: 30 years

City of residence: Kharkiv

Ready to work: Remote

Contact information

The job seeker has entered a phone number and email.

You can get this candidate's contact information from https://www.work.ua/resumes/6921344/

Work experience

Customer service manager

from 10.2021 to 10.2025 (4 years)
Delta High End Appliance Repair, Харків (Послуги для населення та бізнесу)

My responsibility was to communicate with customers via text and phone calls. Scheduling appointments between the clients and technicians for their repairs and recalls. Setting up billing processes and following up with clients on outstanding invoices and estimates
/quotes.

Sales Manager/Customer service specialist

from 06.2019 to 09.2021 (2 years 4 months)
Glutality, Kharkiv (Medicine, pharmacy)

My role was understanding the needs of the patients, asking for their delivery information and transferring them to a Doctor for an on-call consultation.

Sales Manager/Customers support specialist

from 07.2018 to 05.2019 (11 months)
Calstate moving and storage, Kharkiv (Transportation and logistics)

My role was to respond to inbound calls from customers who wished to track their items, I worked with a CRM system and excel spreadsheet to provide the necessary information regarding each client's needs and to also offer solution to their inquiry.

Education

Kharkiv National Medical University

Medicine, Kharkiv
Higher, from 2015 to 2021 (6 years)

Additional education and certificates

Canvas

2 weeks

Knowledge and skills

MS Excel
MS Word
MS Office
MS PowerPoint
CRM
HTML
CSS
Google
JavaScript
HubSpot
Google Calendar
Full adaptation to work within the team.
Willingness to learn
HouseCAllPro
Jill's Office
ProMoving
Canvas
Amazon seller central
Organizedness
Adaptability
Management of CRM
Discipline
Active sales
Conflict-free

Language proficiencies

English — fluent

References

Edikan Samuel

Customer service representative, Glutality

Contact details are hidden

Additional information

HOBBIES:Traveling, Writing, Reading, Chess, Reading books.
ADDITIONAL SKILLS: Proficient in Microsoft office and adobe photoshop and Lightroom.
Creative skills in art and media content creation.