Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/6991853/

Work experience

QA engineer

from 01.2020 to now (5 years 7 months)
Promptlink Communications, Inc., Київ (IT)

•Execution of all types of tests according to predefined scenarios;
•Creation of test cases;
•Defects reporting and fix control in QA and production environments;
•Testing environment setup and support;
•Creating various how-to documentation;
•Software installation/upgrade on customer Linux/Windows systems;
•Communication on incident investigations with customers via ticket system, email, chat;
•Deployment of Promptlink software products onto testing and production systems;
•Analysis and troubleshooting of issues reported by customers.

Support/Network engineer

from 01.2019 to 01.2020 (1 year)
Ukrcom, Ltd., Київ (Телекомунікації, зв'язок)

•Maintenance of existing network;
•Customer support;
•Network monitoring.

QA/Support engineer

from 05.2018 to 12.2018 (7 months)
Vi - Port, Ltd., Київ (IT)

•Writing test documentation;
•Software test coverage;
•Bug reporting;
•Working with DNS, Zimbra mail server;
•Configuring Mikrotik routers for clients;
•Working with Oracle VM Server.

System administrator

from 09.2016 to 04.2018 (1 year 7 months)
Foodservice, Ltd., Киев (Finance, banking, and insurance)

•Maintenance of PC based on Xubuntu;
•Maintenance of office equipment;
•Selecting and purchase of office equipment and components;
•Staff consultation on technical issues.

NOC engineer

from 07.2015 to 03.2016 (8 months)
Lanet Network, Ltd., Киев (Telecommunications and networking)

•Monitoring of the data network and servers (Zabbix, Cacti, Smokeping, Kibana);
•Configuring network equipment Edge - core, Juniper, Extreme, Cisco, Alcatel, D - Link;
•Interaction with transport partners, departments within the company;
•Analysis of subscriber traffic using jflow, netmon.

Education

State University of Telecommunications

Faculty of Telecommunications, telecommunications and electronics engineer, Киев
Higher, from 2003 to 2007 (3 years 8 months)

Kiev College of Communication

Faculty of Radio, radio technician, Киев
Specialized secondary, from 2000 to 2003 (2 years 8 months)

Additional education and certificates

Hillel IT School

2020, 6 місяців

Knowledge and skills

• Testing Theory
• Writing test cases
• Writing check lists
• Creation of test documentation
• Understanding of client-server architecture
• Testing
• Jira
• Confluence
• HTML
• XML
• JSON
• HTTP
• SDLC
• STLC
• CSS
• SQL
• Postman
• Swagger
• Chrome DevTools
• CURL
• Git
• Customer support
• DNS
• DHCP
• SSH
• TCP/IP
• VNC
• Windows
• Linux
• Android
• IOS
• MikroTik
• Cisco
• Oracle VM VirtualBox
• Wireshark
• Tcpdump
• RegExp
• BASH
• SNMP

Language proficiencies

• English — above average
• Ukrainian — fluent

Additional information

Personal qualities:
Carefulness, attentiveness, responsibility, autonomy. I assimilate new knowledge in a short time. I am able to work in a team, ready for continuous learning and development.
Hobbies:
Sport, books, music, board games, travels.