Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/7079683/

Work experience

Legal & Abuse representative

from 06.2021 to 06.2022 (1 year)
Namecheap, Дистанційно (IT)

My responsibility on this position was to receive and check complaints regarding abuse of domain name services (such as using them for fraud, fishing malware etc) and suspend malicious domain name. Also I communicated with clients whose domain names were suspended or had other issues and helped to resolve such.
This position also included communication between different departments to resolve more complicated issues.

Lead verification specialist

from 02.2021 to 05.2021 (4 months)
Infuse, Харьков (Маркетинг, реклама, PR)

Responsibility in this position were to check lead profiles via calling to American companies and asking if lead is working there

Education

KNURE

ACT, Харьков
Higher, from 2016 to 2020 (4 years)

Knowledge and skills

• Організованість
• Доброзичливість
• Неконфліктність
• Здатність до навчання
• Швидкий набір тексту
• Креативність
• Чесність
• Ведення CRM
• Аналітичне мислення
• Перша лінія підтримки
• Грамотна усна та письмова мова
• Застосування штучного інтелекту

Language proficiencies

English — above average

Additional information

t.me/STARVOID