Nayana

Chat manager

Considering positions: Chat manager, HR manager, Customer support representative
Employment type: full-time, part-time
Age: 23 years
City of residence: Kyiv
Ready to work: Other countries, Remote
Considering positions:
Chat manager, HR manager, Customer support representative
Employment type:
full-time, part-time
Age:
23 years
City of residence:
Kyiv
Ready to work:
Other countries, Remote

Contact information

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Work experience

HR manager

from 02.2025 to now (11 months)
Us trucking service, Remote (Transportation and logistics)

Responsible for hiring drivers across the USA, Canada, and Mexico
Verify documents and collaborate with security teams
Track load completion and maintain regular communication with drivers

Customer support representative

from 12.2024 to 02.2025 (3 months)
Pirate sports, Remote (Telecommunications and networking)

Manage CRM systems, input data, and handle calls/emails
Build and maintain strong relationships with existing clients
Provide timely assistance to players, ensuring their satisfaction

HR manager

from 09.2023 to 12.2024 (1 year 4 months)
Smartfleet, Remote (Transportation and logistics)

Hiring drivers from all over USA
Adding the successful drivers to MS Excel
Verify documents and collaborate with security teams
Track load completion and maintain regular communication with drivers

HR manger

from 11.2021 to 08.2023 (1 year 10 months)
ally enterprises llc, Kyiv (Transportation and logistics)

I have a good experience as a HR manager and also have basic idea of sales and we deal with it too.
I have a good communication skills and can speak English very well.

Education

Taras Shevchenko national university of medicine

Medicine, Kyiv
Unfinished higher, from 2020 to 2026 (6 years)

I am a medical student in taras Shevchenko national university of medicine.
I enjoy interacting with new people as it helps me build my communication and it makes me happy to learn new cultures.

Knowledge and skills

  • MS Office
  • Communicability
  • Ms word
  • Conducting online chats
  • High working capacity
  • Fast typing
  • User Bitrix24
  • Active sales
  • Stress resistance
  • Handling objections
  • Self motivation
  • Concentration
  • Recruitment of production staff
  • Tolerance
  • Management of CRM
  • Ability to work in multitasking mode

Language proficiencies

English — advanced

Additional information

If i can't be reached by phone, you can contact me via Telegram @sarahhh_96

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