Contact information

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Work experience

Content maker (Reels)

from 10.2024 to 03.2025 (5 months)
The.Grace.Anna, Дистанційно (Освіта, наука)

1. Searching for ideas and making a 3-month content plan for posting 3 Reels a week (Christian humour, values, and sometimes content for English lessons)
2. Making short videos (5 seconds-1 minute).
3. Making technical tasks for a video editor, communicate for further corrections, monitoring details, harmony in a composition, background, music.
4. Creating a cover for each video in Canva.
5. Writing captions.
6. Collaborating with other creators.
7. Posting and sharing videos via Instagram, Facebook, Threads, TikTok, YouTube shorts, Pinterest, LinkedIn.

[open contact info](look above in the "contact info" section)

Spoken English Teacher

from 06.2023 to now (2 years 2 months)
Anna Grace English, Вінниця (Освіта, наука)

1. Teach General & Business English (B2+C1) using the Callan Method intensive format for advanced students.
2. Provide grammar lessons to enhance fluency and accuracy: Grammar Way, Phrasal Verbs, Idioms.

Online English Teacher and Methodologist

from 09.2021 to 05.2023 (1 year 8 months)
InterClub, Вінниця (Освіта, наука)

Trained and coordinated of 30 teachers

1. Teaching English to teenagers and adults A1-C1 in
individual and group formats
2. Onboarding, teaching the Callan Method new
teachers, student engagement strategies, lesson
adaptability to different students' goals and a temper
3. Created and developed training materials,
instructions, and guidelines for teachers
Improved team atmosphere and student-teacher
communication, coaching teachers on empathetic
understanding of difficult students

Homework Checks Department Manager

from 06.2018 to 12.2018 (6 months)
Customer Service & Student Support, Дистанційно (Освіта, наука)

Led 10 leaders & 130 volunteers across 7 courses.

1. Planned department operations (monthly, weekly,
daily) workflow, budgeting, and KPI tracking
2. Creation and description of new business processes,
algorithms, schemes, instructions, and presentations
3. Onboarding and training volunteers on providing
balanced feedback and motivation for the personal
growth of students, balancing personality in all areas
of life on a way of achieving their goals
4. Created book clubs and psychological help online
5. Collection of good and bad works of students of the
week, as well as humour and thanks
6. Conducting weekly contests to increase motivation
and creating a bonus system
7. Tracked and improved reviewer feedback quality,
increasing NPS to 70%
8. Analysis of errors, requirements, and pain of
students, and compilation of technical tasks to
improve the operation of the platform

Founder, PM, UX-designer

from 06.2015 to 06.2016 (1 year)
Grace IT, Вінниця (IT)

1. Planned department operations (monthly, weekly, daily) workflow, budgeting, and KPI tracking
2. Creation and description of new business processes, algorithms, schemes, instructions, and presentations
3. Onboarding and training volunteers on providing balanced feedback and motivation for the personal growth of students, balancing personality in all areas of life on a way of achieving their goals
4. Created book clubs and psychological help online
5. Collection of good and bad works of students of the week, as well as humour and thanks
6. Conducting weekly contests to increase motivation and creating a bonus system
7. Tracked and improved reviewer feedback quality, increasing NPS to 70%
8. Analysis of errors, requirements, and pain of students, and compilation of technical tasks to improve the operation of the platform

English Teacher's Assistant

from 01.2015 to now (10 years 7 months)
Mom, Вінниця (Освіта, наука)

1. Editing of documents and tables in Google Docs/Excel
2. Creating presentations, announcements, and acknowledgments in Canva
3. Development of the design of books for teacher certifications
4. Organization of lessons and exams in Zoom
5. Help in moderating chats for interaction with students

Project Manager Assistant

from 11.2013 to 12.2014 (1 year 1 month)
Market Ria, Вінниця (Автобізнес та автосервіс)

1. Coordination of more than 20 people in departments: sales, marketing, content development, testing, design, front­/back-end developers, SEO
2. Managed project development, setting objectives, solving problems, and tracking KPIs.
3. Attended project meetings with the Market team and 7 Ria brand projects.
4. Led UX planning improvements for an online store on a monthly, quarterly, and annual basis.
5. Prototyped and improved platform structure, defining functionality and UX workflows.
6. Created 30+ technical tasks for interfaces, admin sites, SEO, and QA, ensured clarity, delivering simple, effective solutions and new pages.
7. Conducted usability and A/B testing for platform interface optimisation.
8. Knowledgeable in digital marketing, SEO, SERM, SMM, content strategy, email marketing, and branding

Achievements:
Implementation of service " Picking discs for a car"

Administrator Show Room & Hostess

from 08.2011 to 08.2012 (1 year)
TOYOTA Center Vinnitsya "Premium Motors”, Вінниця (Автобізнес та автосервіс)

Cared for the customers and coordinated the staff of 15 people

1. Provided welcoming and professional first-contact
support, assisting visitors with basic information on
car’ lineups and directing them to consultants.
2. Maintained an organised and hospitable
environment, ensuring visitors felt comfortable.
3. Coordinated a team of 15 staff members, ensuring
smooth customer service operations.
4. Handled enquiries via phone and in person.
5. Assisted in administrative tasks, information
preparation and managed office supplies.

Education

Vinnytsia Pedagogical College

Preschool education, BA, Вінниця
Higher, from 2019 to 2020 (1 year)

Vinnytsia Pedagogical College

English Teacher, BA, Вінниця
Higher, from 2019 to 2021 (2 years)

Vinnitsa Trade and Economics Institute

International Economics, MA, Вінниця
Higher, from 2011 to 2012 (1 year)

Vinnitsa Cooperative Institute

Accounting and Auditing, BA, Вінниця
Higher, from 2006 to 2011 (5 years)

Additional education and certificates

Head of the online store: site, warehouse, logistics, marketing

2014, 2 months

Web design: an effective website from idea to realization

2014, 2 months

Business Assistant Academy

2016, 2 months

RIA.com: Project Management School

2014, 2 months

Linda.com - ​Business Fundamentals

2016

Graphic Design - Academy Step

2010-2012

Bible School

2017, 3 months

Christians Sunday School Teacher

2021-2022, 4 months

CCEF Dynamics of Biblical Change

2024

CCEF Helping Relationships

2025

Hospitallers: “First Medical Aid in Case of Injury”

2024

Takmed Kharkiv: “Basic Life Support”

2025

Knowledge and skills

• Google Docs
• Canva
• MacOS
• Google Drive
• Zoom
• Mindmap
• Зосередженість
• Онлайн-викладання
• Адаптивність
• Творчий підхід
• Малювання
• Логічне мислення
• Відповідальність
• Здатність до навчання

Language proficiencies

• English — fluent
• Ukrainian — fluent

Additional information

After my studies as a graphic designer, I began my career in IT as a project manager assistant in an automotive online store in 2013.

While watching UK sites, I noticed a trend in user experience that we did not have in Ukraine then. Since then, all the next projects have been related to user experience, prototyping interfaces, and project management.

In 2015 I created a little web studio, Grace IT, and with a team, we had launched 3 projects before I moved to Kyiv. Therefore, I would say that was one of my key achievements.

I have had experience in both roles: as a project manager and UX designer on such projects as:
- an automotive online store;
- a platform for American celebrities, fans, and charities;
- corporate sites: bioenergy company, and oil factory;
- booking platform for ordering beauty services (masters, brands, clients)
- education platform (companies, trainers, clients)

Since 2018 and till now, I have worked remotely.

In 2018 I joined an international team as a volunteer to encourage and motivate students to achieve their goals in a training company. In less than a month, they suggested being a manager in the customer service department first with a team of 30 volunteers, later 130 volunteers, and a team of 10 leaders from different countries and time zones.

A big part of my responsibilities always was to write instructions for others on how something should be done or how interfaces should work and what other options there are for the user next.

In 2019 I went to study for an English teacher to improve my English. With my IT approach and love to teach the team, quite quickly I became the right hand of a director and methodologist, educating 30 teachers on the Callan Method approach to language studies.

In 2016, I created a newsletter with practical assignments to assist women in overcoming depression and organising their lives. There were 21 lessons.

In 2018, among colleagues, I made an online Bible study circle where I taught them Christian basics. There were also 21 meetings with practical tasks.

In 2022 I was searching for where I could study to be a Bible interpreter (English-Ukrainian), and since pastors from different churches and denominations did not know the answer and said that generally you must have Biblical + linguistic education and lots of self-study, I organised an online Bible reading group, where we currently read and translate the Bible directly from English into Ukrainian.

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Faith-Based Leadership Initiatives

In 2016 I created a newsletter with 21 practical lessons to assist women in overcoming depression, positive psychology, organising their lives, femininity, family roles, career advice, and devotional daily prayers.
Some of them participated in Grace Women Club, where we led trainings on how to become a feminine woman.

In 2018 I organised a 21-week online Bible study for colleagues, teaching Christian basics with practical tasks.

In 2022 I created an Online Bible Reading (ESV) & Direct Translation into Ukrainian group and engaged participants from various denominations to study the Scripture and refine translations together.
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Volunteering Experience

2015-2016 Article rewriter at Christian Leadership Course and part of a team, helper of a leader.

2015 Art Therapy, “Life Bracelets." Led creative sessions for children battling cancer, supporting them emotionally and helping to distribute bracelets woven by children with volunteers.

2015-2016 Performer, “Independent Country”. Participated in charity fairs and events for children in difficult life circumstances, acting in plays such as “Punchinello” and performing in puppet shows.

2017 Administrator, Bible School “New Time”

2018-2022 Choir Member, “Holy Trinity” Church.

2019 Administrator, “Jamm Camp” Coordinator of the camp accommodations for teenagers and children.

PS: Please do not disturb if the role is russian-speaking.
#ourcharisofofiaisnotenough