Contact information

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Work experience

Управляющая магазина/Менеджер

from 07.2015 to 07.2021 (6 years)
Forall Middle East / Liu Jo Магазин, Дубай – ОАЭ (Retail)

•Выполнение поставленных целей и задач, планов по продажам.
•Прием и заказ товара, инвентаризация, мерчандайзинг
•Контроль за ценами
•Проведение акций в магазине
•Составление графиков расписаний и отпусков сотрудников
•Работа с документами, отчетность

Продавец консультант

from 02.2013 to 06.2015 (2 years 4 months)
Azadea Group / Mango Touch Магазин, Дубай – ОАЭ (Retail)

• Консультирование покупателей и помощь в выборе товара
• Увеличение продаж, определяя потребности (cross selling и up selling)
• Мерчендайзинг, работа с кассой и POS системой
• Выполнение ежемесячных целей и планов по продажам

Торговый представитель

from 03.2011 to 02.2013 (1 year 11 months)
Открытое акционерное общество Альтер П – дистрибьютор ТМ Чумак, Кременчуг-Украина (Wholesale, distribution, imports, and exports)

•Работа с существующими клиентами и поиск новых.
•Подготовка презентаций, предложений и контрактов
•Построение эффективных отношений с клиентами
•Выполнение планов, ориентируясь на увеличение продаж
•Контролирование торгового процесса от заказа до поставки
•Креативный подход к выполнению планов и целей
•Сбор заказов, предоставление клиентам информации об уловиях работы и
графике поставки товара
•Мерчендайзинг
•Решение проблем и вопросов
•Работа с дебиторской задолженностью

Education

Кременчугский государственный политехнический университет

Менеджмент, Менеджер внешнеэкономической деятельности, Кременчук
Higher, from 2003 to 2007 (4 years)

Additional education and certificates

Volkshochschule Ottakring / Вена, Австрия

2008, 3 месяца

Knowledge and skills

Language proficiencies

• English — advanced
• German — average

Additional information

NATALIA SHEVTSOVA

PERSONAL INFORMATION


Birth Date : 01.05.1985
Marital Status : Single
Address : Ukraine, Kremenchug
Mobile Tel. : [open contact info](look above in the "contact info" section)
E-mai : [open contact info](look above in the "contact info" section)

OBJECTIVES

I am a young, enthusiastic, and self motivated individual who is eager to succeed. I am looking for a young and energetic work environment, one in which will allow me to demonstrate and grow my skills which I feel your company can provide.


PROFESSIONAL EXPERIENCE


2015 – 2021 Forall Middle East / Liu Jo Store / Dubai – UAE
Store in charge/Sales Executive

•Meet monthly sales goals
•Meet financial objectives; analysing variances; initiating corrective
actions.
•Formulate pricing policies. Ensure pricing is correct.
•Work on store displays.
•Organize staff schedules and vacations.
•Achieve excellent customer service. Resolve customer concerns
and complaints in a timely and gracious manner.
•Process employment paperwork


2013-2015 Azadea Group / Mango Touch Store / Dubai – UAE
Sales Executive

• Greeted and assisted customers in the store
• Offered customers with exemplary and timely service
• Provided accurate product information
• Handled cash, checks, and credit card transactions
• Managed the register in accordance with POS guideline
• Met and exceeded sales goals
• Assisted manager

2011-2013 The Open Corporation Alter P – TM Chumak distributor/
Kremenchug-UKRAINE
FMCG Sales representative

•Visited existing and new customers/outlets.
•Prepared presentations, proposal and sales contracts
•Built and maintained effective customer relationship
•Met sales target, focused on increasing the sale, supervised the
sales process by follow up on orders and deliveries
•Used creative approach to the achievement plans and objectives
•Recorded orders, advised customer about delivery schedule and
after-sale service
•Merchandised new and existing stores
•Resolved customers complains by investigation problems,
developing solution
•Followed-up collection of payment


EDUCATION

2008 Austrian Language Diploma B2 - VHS Ottakring /
Vienna Austria
2003-2007 Management - Kremenchug state polytechnic University /
Ukraine
Bachalor’s Degree

COMPUTER SKILLS

Microsoft Office Applications (Word, Excel, Outlook, PowerPoint etc)
Best Store, HTML, CSS

LANGUAGES

English (Fluent)
Russian (Mother Tongue)
Ukrainian (Mother Tongue)
German (Advanced)

ACHIEVEMENTS

Surpassed company set sales goals by increasing business by 30% as opposed to the required 20% at Forall Middle East.
Member of pre-opening team at the branch and developed the company from the scratch.
Built the successful partnership from 15 partners to 350 companies with 35-40 wholesale orders on a daily basis at TD Chumak.


QUALIFICATIONS

Effective communicator, a realist who is always looking to develop herself. Innovative and results-driven individual, thinking outside the box
Passionate in her targets, believes in doing the things exceptionally well. Strong feeling of responsibility. Quick problem-solving skills