Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/7438007/

Knowledge and skills

• Уміння працювати в режимі багатозадачності
• Швидкий набір тексту
• Пунктуальність
• Payment processing
• Communicability
• Work with clients
• MS Outlook
• Operational CRM
• Deep Learning
• Microsoft.Office.Tools

Language proficiencies

English — above average

Additional information

May 2024 – June 2025
Rigid Structural Design
Client Relations & Permit Status Manager

February 2023 – January 2024
Ascent Global Logistics, Ukraine
Operations manager

February 2022 - February 2023
SK Battery
Operator (Battery Car Factory, Hungary)

April 2021 – September 2021
Wix, Ukraine
Customer Care Expert

September 2020 – January 2021
Gi Group, Ukraine
Customer support manager

January 2020 – August 2020
Freelance project
Content copywriting/rewriting manager

April 2020 – May 2020
SmartProvide, Ukraine
Digital marketing manager

December 2018 – November 2019
Together Networks, Ukraine
Agile Project Manager (Delivery Manager)

November 2017 – November 2018
Together Networks, Ukraine
Support Team Leader

September 2016 – October 2017
Together Networks, Ukraine
Risk billing manager

August 2015 – September 2016
Together Networks, Ukraine
Ticket/Payment manager

January 2014-July 2015
Together Networks, Ukraine
Middle customer support operator


ADDITIONAL SKILLS
A good level of technical understanding with enthusiasm for new technology and its commercial uses.

PC:
Product quality improvement-oriented mindset;
Experience with Jira and Confluence;
Knowledge of tickets tracking systems - Cerberus;
Responsibility and self-motivated;
Ability to learn new technologies;
Ability to multitask and prioritize between competing activities.

Foreign language: English, B2 (Aptis Certificate)