Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/7503167/

Work experience

Dispatcher

from 01.2022 to 09.2024 (2 years 8 months)
Exclusive Transportation inc, Sumy (Transportation and logistics)

Managed transportation logistics, optimizing fleet operations, reducing costs, and ensuring compliance.

English tutor

from 02.2021 to 11.2021 (9 months)
Engoo tutor, Sumy (Education and science)

Developed and implemented comprehensive English curriculum aligned with state standards, incorporating literary analysis, grammar instruction, and writing composition.

Education

Kyiv Medical University

Medicine, Kyiv
Higher, from 2018 to 2024 (6 years)

Knowledge and skills

• Communicability
• Educability
• Online teaching
• Teaching for children and teenagers
• Teaching for preschoolers
• Conducting individual classes
• Teaching for adults
• Kahoot!

Language proficiencies

• English — advanced
• Spanish — average
• Portuguese — average
• Ukrainian — average

Additional information

Dear Hiring Manager, I am excited to apply for the Customer Support position at your company, as advertised on Work.ua. With a strong background in customer support and logistics, I bring expertise in using tools like Zoom, Asana, and Microsoft Office Suite to enhance team productivity and customer satisfaction. In my previous role as a Dispatcher at Exclusive Transportation Inc., I contributed to a 40% increase in productivity by coordinating effectively within a cross-functional team. This experience has honed my skills in communication, problem-solving, and delivering exceptional support. I am drawn to your company’s commitment to exceptional customer experiences and innovative remote team management. These values align with my passion for excelling as a Customer Service Representative. Thank you for considering my application.

Best regards,
Emmanuel Edor Ovigueraye
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