Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/7678490/

Work experience

Pre-Qualification Agent

from 04.2023 to 12.2025 (2 years 9 months)
Citizens Disability, Remote (Legal)

•Responsible for calling people living with disabilities, and walking them through a quick pre-qualification process to assess their eligibility for Social Security disability benefits.

•Handling claimants queries, complaints, and concerns in order to ascertain their eligibility, and ensure their satisfaction with the company's services.

•Coordinate with various units and departments to ensure that claimant files and information are up to date with relevant information to aid the processing of their disability benefits.

Phone Verification Specialist

from 03.2021 to 04.2023 (2 years 2 months)
Infuse, Remote (Marketing, advertising, and PR)

Calling companies to initiate contacts with prospective clients. Basically, recruiting them for a higher purpose.

80% of the time, i was the best in my team because i mostly always had the best result on a weekly basis.

Sales Manager

from 01.2020 to 02.2021 (1 year 2 months)
A1 Trucking Solutions Inc, Remote (Transportation and logistics)

-Responsible for making contact with customers who intend to ship their cars.

-Discussing the cost, and the modalities to have their cars shipped, then finalizing deal.

-Achieved great results on a regular basis, and my conversion rate was above 80%.

Qualifier

from 05.2018 to 08.2019 (1 year 4 months)
Insurance Supermarket Inc., Remote (Legal)

•Call people for a quick assessment of what type of life insurance is right for them.

•Educate people who raise questions about why they should get an insurance, or any other question related to our services.

•Ascertain what a customer is eligible for, and proceed to connect them to an insurance broker in furtherance of the process.

Education

Danylo Halytsky Lviv National Medical University

Human Anatomy, Lviv
Unfinished higher, from 2017 to 2023 (6 years)

Human Anatomy is basically the study of the human body from its gross form to molecular level, including its development.

It's about describing the structure and function of various human organs and systems, explaining how human organs and systems interact, describe the relationship between and processes related to nutrition and metabolism, and recognizing the stages of growth and development.

Knowledge and skills

• MS Office
• Email
• Communicability
• Spreadsheet
• Data visualization
• Rendering
• Pre-Qualification Agent - Communication Skill

Language proficiencies

English — fluent

References

Edun Demilade

Edun Demilade

Qualifier, Insurance Supermarket Inc.

Additional information

These are links to two of my calls used during huddles while working with Citizens Disability. This should prove that i'm capable of delivering nothing short of excellence in Customer Service and Telemarketing.

https://drive.google.com/file/d/1cAAZJsR9loHMNQJ9AODWqjeq-7BMG-qa/view?usp=sharing

https://drive.google.com/file/d/10gcfRWc9xI5kdsGkK4au7_oEXK_pYUrY/view?usp=sharing