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Микола

Customer support manager

Employment type:
full-time, part-time
Age:
24 years
City of residence:
Vinnytsia
Ready to work:
Remote

Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/7710321/

Work experience

Sales representative

from 02.2023 to 06.2024 (1 year 5 months)
GotYourBack Support, Дистанційно (IT)

Customer support representative

from 06.2022 to 09.2022 (4 months)
Lime, Дистанційно (IT)

Верифікатор

from 12.2021 to 02.2022 (3 months)
WhiteBIT, Дистанційно (IT)

Communicated with customers via text and email regarding account, billing, and technical issues. Analyzed customer needs and implemented optimal support solutions.

Education

Katolicki Uniwersytet Lubelski

Міжнародні стосунки, Lublin
Higher, from 2023 to 2025 (2 years)

Магістратура

Katolicki Uniwersytet Lubelski

Міжнародні відносини, Lublin
Higher, from 2020 to 2023 (3 years)

Knowledge and skills

  • MS Office
  • PC User
  • Windows
  • Adobe
  • LiveChat
  • LogMeInRescue
  • Apptivo
  • Уміння працювати в режимі багатозадачності
  • Ведення онлайн-чатів
  • Самостійність
  • Швидкий набір тексту
  • Troubleshooting
  • Zendesk

Language proficiencies

  • English — above average
  • Polish — advanced
  • Ukrainian — fluent

Additional information

Seeking for remote job. Telegram @siinnuus

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Work.ua The candidate's resume is posted at https://www.work.ua/resumes/7710321/