Contact information

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Work experience

Phone support specialist

from 08.2021 to 08.2022 (1 year)
Simply Contact // Wizzair / Checkbox / Humanitarian Aid / 1545 / Ukrainian Mail, Дніпро (Telecommunications and networking)

I response to different passengers' requests i.e. flight change, flight cancellation, adding a child/infant to a booking, adding checked in luggage, general conditions of carrige etc.

Application specialist // backoffice

from 06.2021 to 08.2021 (3 months)
Stock Point // Blackcatcard, Дніпро (Customer support)

I opened bank accounts to people who had sent correct applications, and wrote letters about their mistakes to those clients whose applications were incorrect.

Chat operator

from 05.2021 to 05.2021 (less than a month)
Yellow Stone, Дніпро (Customer support)

I provided quick responce to clients regarding their questions via chats.

Military interpreter

from 10.2020 to 03.2021 (6 months)
Worldwide Language Resources, Дніпро (Oral and written translation)

I have had a part-time employment as an interpreter at military trainings - operation Orbital. Have translated foreign instructors (mostly British) to our soldiers and vice versa. The language pair - English/Ukrainian.

Designer - ballistician

from 02.2011 to 01.2021 (10 years)
Yangel Pivdenne State Design Office, Дніпро (Aerospace)

Ballistic calculations

Education

Дніпропетровський національний університет

Фізико-технічний, Дніпро
Higher, from 2001 to 2007 (6 years)

кафедра Систем автоматизованного управління

Additional education and certificates

International House - English C1 level

February 2019 - March 2020

Hillel - QA Manual, certificate

May 2022 - September 2022

American English Center, 6th level, certificate

June 2018 - August 2018

Knowledge and skills

• MS Office
• PC User
• Windows
• Linux
• Ubuntu
• Operating systems
• Комунікабельність
• Стресостійкість
• Відповідальність
• Здатність до навчання
• Уважність
• Доброзичливість
• Адаптивність

Language proficiencies

• English — advanced
• Ukrainian — fluent
• Spanish — beginner

Additional information

I maintain a healthy lifestyle. Since 2013 I was on a sick leave only once - 5 days in January 2018. I like cycling and usually cycle about 500 kilometres per year.