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Work experience

Client Relations & Sales Operations

from 05.2025 to now (10 months)
konner sohnen, Remote (Power industry)

Responsible for managing customer orders, logistics, and after-sales service, ensuring exceptional client satisfaction. I also identify and nurture new business opportunities through professional client engagement and communication.

Data analyst

from 01.2020 to 05.2025 (5 years 5 months)
Dyson, Remote (Retail)

Responsible for collecting, analyzing, and interpreting complex data sets to drive informed business decisions. I develop actionable insights, create dashboards, and collaborate with stakeholders to optimize performance and support strategic initiatives

Operations Manager – Youth Activity Center

from 01.2014 to 09.2014 (9 months)
Duprat Concept, Remote (Show business, art and entertainment)

Oversaw daily operations of a youth activity center, including financial management, team supervision, and inventory control, ensuring high-quality service and customer satisfaction.

representative customers

from 03.2013 to 11.2013 (9 months)
thomas cook

Knowledge and skills

• Salesforce CRM Analytics
• SAP ERP
• SAP Logon
• Looker Studio
• MS Excel
• MS PowerPoint
• MS Power BI
• Jira
• Productivity
• Adaptability
• Power Query

Language proficiencies

• English — fluent
• French — fluent
• Ukrainian — average
• Spanish — beginner
• Italian — beginner